[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Experian jobs](https://jobs.opennash.com/companies/experian/) · [Search jobs](/search/) Experian · United Staters, UNITED STATES # Senior Director, Client Education - Healthcare SaaS United Staters, UNITED STATES Remote Full-time Director Healthcare & Clinical Listed on Experian’s official careers site. Posted September 29, 2026. Check that it is still open and apply there. [Apply on Experian’s careers site →](https://jobs.smartrecruiters.com/Experian/744000152534099-senior-director-client-education-healthcare-saas) [OpenNash Jobs](https://jobs.opennash.com/) / [Experian](https://jobs.opennash.com/companies/experian/) / Senior Director, Client Education - Healthcare SaaS ## Job description The Senior Director, Client Education provides strategic and operational leadership for the Learning & Development function that serves Experian Health's external clients across the product portfolio. You will own the vision, roadmap, and execution of a scalable, high-quality client education program spanning instructor-led training, on-demand eLearning, video tutorials, learning labs, and the client Learning Portal. You will be accountable for building and leading a team of instructional designers and client educators, operationalizing modern learning practices, and championing innovation including the responsible use of AI to increase the speed, quality, and scale of learning content. You will be a senior escalation point and expert, ensuring learning experiences remain current amid frequent product changes while measurably improving client capability, confidence, and satisfaction. Improve client adoption, self-service use, product proficiency, and customer satisfaction through measurable education programs and learning experiences. Lead the vision, strategy, and multi-year roadmap for our Client Education program across multiple Experian Health products. Lead the design/delivery of blended learning solutions including instructor-led, on-demand eLearning, video tutorials, and learning labs in consideration of client implementation and ongoing adoption needs. Set standards for instructional quality, accessibility, and consistency across curricula, job aids, assessments, and our client-facing course catalog. Provide capacity, prioritization, and risk insights to leadership to guide investment and resourcing decisions. Guide development and refresh of eLearning and training materials to keep pace with frequent product and system updates. Establish scalable authoring workflows, templates, and governance to reduce manual effort and shorten content update cycles. Operationalize and administer the client Learning Portal (LMS), including learning plans, enrollment, and reporting. Apply learning-effectiveness measures and client feedback to improve curricula and delivery. Guide organizational change management activities related to product releases, workflow changes, and client adoption plans by ensuring education strategies and communication plans are in place. Develop product adoption strategies that guide clients from initial implementation through advanced utilization and optimization of Experian Health solutions. ## Qualifications 8+ years' experience in Learning & Development 8+ years' experience with Client Education 8+ years' experience training leadership, including building teams, leading teams, within healthcare technology, SaaS, or revenue cycle management environments Demonstrated experience developing and scaling blended learning programs (instructor-led, virtual, and on-demand eLearning) for external clients or end-users Experience applying AI in L&D to accelerate content development, improve quality, and increase efficiency Hands-on experience with eLearning authoring tools and learning management system (LMS) administration Healthcare revenue cycle knowledge and familiarity with Experian Health solutions are beneficial Experience contributing to process improvement, automation, or operational transformation plans Epic experience is beneficial 5+ years' experience managing people 10% travel required ## At a glance - Posted by the employer: Sep 29, 2026 - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 12, 2026 - Listed for: 13 days - Location: United Staters, UNITED STATES - Work arrangement: Remote - Employment type: Full-time[Apply on Experian’s careers site →](https://jobs.smartrecruiters.com/Experian/744000152534099-senior-director-client-education-healthcare-saas) ## More jobs at Experian ### [Client Success Manager, Healthcare Revenue Cycle (West Coast candidates preferred!)](https://jobs.opennash.com/companies/experian/jobs/58af9f9ffb8511ccecd1/) United States ### [Executivo comercial Healthcare Markets / Future Opportunities](https://jobs.opennash.com/companies/experian/jobs/2d918409685b16299f68/) São Paulo, SP, Brazil ### [AI & Automation Solution Consultant](https://jobs.opennash.com/companies/experian/jobs/aae242372ceedd5cf9ee/) Nottingham, England, United Kingdom ### [AI Developer Intern](https://jobs.opennash.com/companies/experian/jobs/0be43ac08fa48dac59da/) Cyberjaya, Selangor, Malaysia ### [AI Engineer (GenAI Platform) - Mid Level (Brazil Based only)](https://jobs.opennash.com/companies/experian/jobs/50678db64d8dc2b4bd1a/) São Carlos, SP, Brazil ## Similar jobs at other companies ### [Treasury Sales Associate - Healthcare, Higher Education, and Nonprofit](https://jobs.opennash.com/companies/jpmorganchase/jobs/d0e31d9b883b43ddf6ae/) JPMorganChase · Seattle, WA, United States ### [Associate Banker-Healthcare, Higher Education and Not for Profit- Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/f61bf5765bdfa114c8ed/) JPMorganChase · New York, NY, United States ### [Quality & Standardization Director - Healthcare+](https://jobs.opennash.com/companies/aramark/jobs/0a35c782868a92584a99/) Aramark · Philadelphia, PA, US ### [Director, Healthcare Security Sales](https://jobs.opennash.com/companies/microsoft/jobs/729715fdbac85aefd682/) Microsoft · United States, Multiple Locations ### [Client Relations Director - Healthcare+](https://jobs.opennash.com/companies/aramark/jobs/37ae9b2d35c53bf8c7df/) Aramark · Philadelphia, PA, US OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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