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Expeditors International · Romulus, MI

# Administrative Support Agent

Romulus, MI, United States Full-time Administrative 

Listed on Expeditors International’s official careers site. Posted August 26, 2026. Check that it is still open and apply there.
[Apply on Expeditors International’s careers site →](https://jobs.smartrecruiters.com/Expeditors/744000145747392-administrative-support-agent)

[OpenNash Jobs](https://jobs.opennash.com/) / [Expeditors International](https://jobs.opennash.com/companies/expeditors-international/) / Administrative Support Agent

## Job description
- Communicate with customer, freight payment center, branch operations and Account Management to build and maintain strong relationships
- Provide up to date detailed collection notes listing action on invoices outside of established credit terms in the ARCM system (Accounts Receivable Collections Management)
- Understand and document terms/processes for collections, billing, payment and escalation paths within Expeditors (internally), customer and payment center (if applicable) When rate changes occur, ensure the proper steps are taken to foster successful billing Mailing, emailing and uploading invoices to customer or payment center as needed
- Escalate disputed invoices in a timely manner to Operations Department Manager, Account Management, GEO Management and Executive Sponsor teams to proactively resolve Timely review of credits as the accounts are being reviewed, process credits and issue refund checks as needed Backup front desk coverage as assigned for scheduled breaks, lunch coverage, vacation and sick days Duties include but not limited to; answering telephone, properly direct phone calls, greeting guests and ensure all visitors are registered in accordance with Safety and Security guidelines

## Qualifications
- Excellent organization skills and detailed-oriented Motivated self-starter and work with urgency
- Ability to thrive in a fast-paced and dynamic environment
- Proficient in MS Office applications (specifically Excel), and financial query tools (Hyperion Financial Management is a plus)
- Excellent written and oral English communication skills

## At a glance
- Posted by the employer: Aug 26, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 53 days
- Location: Romulus, MI, United States
- Employment type: Full-time[Apply on Expeditors International’s careers site →](https://jobs.smartrecruiters.com/Expeditors/744000145747392-administrative-support-agent)

## More jobs at Expeditors International

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### [Distribution Warehouse Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/e9f80e385f2fd9aa6bce/)

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### [Import Specialist – Customs Brokerage (Afternoon Shift)](https://jobs.opennash.com/companies/expeditors-international/jobs/f10e3e24e8c34976bb41/)

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### [Logistics Customer Service Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/8435033b5f9a78867343/)

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### [Supply Chain & Customs Brokerage Agent (Part Time - Afternoon Shift)](https://jobs.opennash.com/companies/expeditors-international/jobs/875c2351469758c096aa/)

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