[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Expeditors International jobs](https://jobs.opennash.com/companies/expeditors-international/) · [Search jobs](/search/) Expeditors International · Ellenwood, GA # Customs Brokerage Agent Ellenwood, GA, United States Full-time Supply Chain & Logistics Listed on Expeditors International’s official careers site. Posted August 31, 2026. Check that it is still open and apply there. [Apply on Expeditors International’s careers site →](https://jobs.smartrecruiters.com/Expeditors/744000146553010-customs-brokerage-agent-) [OpenNash Jobs](https://jobs.opennash.com/) / [Expeditors International](https://jobs.opennash.com/companies/expeditors-international/) / Customs Brokerage Agent ## Job description Major Duty and Responsibilities Timely and Accurate Shipment Processing Ensures smooth and timely freight process flow according to Expeditors' operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures. Timely and Accurate Data Entry Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution. Timely and Accurate Billing and Accounting Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company. ### Operations Receive documents. Prepare customs entries in Exp.o Customs. Understand the elements of the Import & export customs SOP. Ensure accurate and timely data entry into operating systems from LOG to DLV. Ensure timely customs clearance of shipments. Monitor customs clearances and communicate with Customers. Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements. Understand department process flow, constantly looking for areas of improved efficiency. Meet and maintain KPI standards, as per department goals and metrics. ### Expeditors Key Performance Expectations Exceptional Customer Service Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees). ### Job Execution Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations. ### Reliability Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize. ### Collaboration Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay. ### Communication Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards. ### Culture Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. ### Personal Growth and Development Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate. ## Qualifications ### Education and Experience Bachelor's Degree or equivalent experience 2 years Customs Brokerage/Compliance experience preferred Computer skills (Microsoft Word, Excel, Power Point) ### Ability to type 45wpm - Ability to work under pressure - Ability to adapt to changes High level of attention to detail - Strong organizational skills - Strong communication skills - Process oriented Training Requirements: Meet company standards of 52 hours training per year, including as needed management/leadership training ## At a glance - Posted by the employer: Aug 31, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 48 days - Location: Ellenwood, GA, United States - Employment type: Full-time[Apply on Expeditors International’s careers site →](https://jobs.smartrecruiters.com/Expeditors/744000146553010-customs-brokerage-agent-) ## More jobs at Expeditors International ### [Air Export Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/746ff55c1e213c1bc8b8/) Ellenwood, GA, United States ### [Logistics Operations Manager - Customer Oniste, Locust Grove (Atlanta, GA)](https://jobs.opennash.com/companies/expeditors-international/jobs/5fc4c8a4e0421f33c855/) Ellenwood, GA, United States ### [Ocean Import Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/d5c2338c114d9ab8b868/) Ellenwood, GA, United States ### [Senior Manager, NASA Transport Operations & Strategy (Customer Onsite)](https://jobs.opennash.com/companies/expeditors-international/jobs/2e56ab214ca80d355e5f/) Ellenwood, GA, United States ### [Transportation Coordinator (Customer Onsite - 3rd Shift)](https://jobs.opennash.com/companies/expeditors-international/jobs/d29125a6fea920c17223/) Ellenwood, GA, United States ## Similar jobs at other companies ### [Customs Brokerage Specialist](https://jobs.opennash.com/companies/fedex/jobs/e2bdd9c06bebf3175391/) FedEx · Irving, TX, US ### [Sr. Customs Brokerage Specialist](https://jobs.opennash.com/companies/amazon/jobs/2a1a81638b7149d4bb7f/) Amazon · United States ### [Customs Brokerage Specialist, ACT Destination Operations](https://jobs.opennash.com/companies/amazon/jobs/50265cfca1ca2cc9682b/) Amazon · United States ### [Manager, Customs Brokerage](https://jobs.opennash.com/companies/dsv/jobs/7aa296be6ea945b4ba14/) DSV · Mendota Heights, MN, US OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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