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Expeditors International · Franklin, WI

# Air Export Supervisor

Franklin, WI, United States Full-time Manager or lead Supply Chain & Logistics 

Listed on Expeditors International’s official careers site. Posted October 15, 2026. Check that it is still open and apply there.
[Apply on Expeditors International’s careers site →](https://jobs.smartrecruiters.com/Expeditors/744000155869330-air-export-supervisor)

[OpenNash Jobs](https://jobs.opennash.com/) / [Expeditors International](https://jobs.opennash.com/companies/expeditors-international/) / Air Export Supervisor

## Job description
- Review and support day-to-day quotations; oversee quote delegation across the team and hold quotes to the same-day response standard.
- Support with overall daily workload and moving daily shipments when needed
- Support the product by checking local charges and agreement quotes to minimize potential branch losses.
- Maintain thorough knowledge of the air export product, including Breakbulk, Gateway, and pricing.
- Backup 2nd shift operations as needed
- Partner with Lead Agent on workboard management, workload balancing, and coverage during peak activity or staff absence.
- Review monthly KPI, Q# reporting, and AIRRTS trends with the Lead Agent and keep senior leadership informed on status and risk areas.
- Own resolution management for billing disputes and corrections, and oversee accounts receivable follow-up on past-due balances
- Oversee Draft Payables to ensure they are resolved timely
- Spearhead the team’s alignment on Professional Development Plans (PDPs), partnering with the Lead Agent to ensure every agent has clear development goals and shared expectations.
- Take an active role in the transition of new business and updates to existing business.
- Grow department revenue in line with district budget targets and management expectations.
- Be open to implementing new system changes and enhancements while driving internal and external KPI performance.
- Identify and suggest system and process improvements that allow the team to absorb more volume without relying on overtime.
- Conduct or assist the Manager with Employee Performance Evaluations (EPEs) in the department.
- Conduct or assist the Manager with key staff goal setting, Professional Development Plans (PDPs), and monitoring development — including development of the Lead Agent and potential successors. Support the Manager as required and applicable in the following areas:
- Ensure company credit procedures are followed and utilized effectively.
- Manage accounts payable to vendors (airlines, truckers, etc.) utilizing BNP or PNB reports.
- Support resolution of debit report items and unrecognized revenue.
- Promote compliance by diligently following all company policies and regulations and being the role model of integrity and pride for all employees.
- Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
- Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and training.
- Act as the first point of escalation for shipment, dangerous goods, and customer issues that exceed the Lead Agent’s authority.
- Other tasks/duties as deemed appropriate by your management team.

### Culture Proactively promote the company's 10 cultural attributes

Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

## Qualifications
- High School Degree or equivalent required
- Passed background check
- Must be 18 years of age or older
- Good computer skills (Word, Excel, and familiarity with PowerPoint)
- Must be legally authorized to work in the United States
- Must not require future sponsorship for employment visa
- Must have the ability to work overtime in support of department needs
- Fluent in English, both written and verbal
- Ability to multi-task and prioritize throughout the workday while remaining focused and organized
- Demonstrated ability to be proactive in thought and action
- Strong organizational skills
- Analytical with strong attention to detail
- Effective interpersonal skills, including proven ability to listen, comprehend, and communicate clearly and concisely to obtain positive results
- Ability to work independently and in a collaborative team environment
- Willing to pitch in and help on last-minute projects or assist team members
- Excellent written, verbal, and interpersonal communication skills
- Comfortable with numbers and basic mathematical skills
- Work overtime as needed
- Open to working weekends as needed
- Has a demonstrated strong work ethic and reliability
- Comfortable working in a professional business environment
- Must be able to commute to the MKE branch / 3rd-party warehouses & to customers as needed
- Customer service experience
- Global logistics industry knowledge Reporting Structure Air Export Manager

## At a glance
- Posted by the employer: Oct 15, 2026
- First seen by OpenNash: Oct 18, 2026
- Last checked: Oct 18, 2026
- Listed for: 3 days
- Location: Franklin, WI, United States
- Employment type: Full-time[Apply on Expeditors International’s careers site →](https://jobs.smartrecruiters.com/Expeditors/744000155869330-air-export-supervisor)

## More jobs at Expeditors International

### [Air Export Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/b92dc6b5b337a31e7301/)

Franklin, WI, United States

### [Air Export Agent - 2nd Shift](https://jobs.opennash.com/companies/expeditors-international/jobs/8caec234179d30be23a3/)

Franklin, WI, United States

### [Air Import Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/b625850db404a3fa6b87/)

Franklin, WI, United States

### [Customs Brokerage Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/fb49d657547be4652ec1/)

Franklin, WI, United States

### [Domestic Transportation Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/3949e6c5a9c31a4b1da0/)

Franklin, WI, United States

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