[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Expeditors International jobs](https://jobs.opennash.com/companies/expeditors-international/) · [Search jobs](/search/) Expeditors International · Antwerpen, Vlaanderen, Belgium # Ocean Export Lead Agent Antwerpen, Vlaanderen, Belgium Full-time Manager or lead Customer Support Listed on Expeditors International’s official careers site. Posted September 22, 2026. Check that it is still open and apply there. [Apply on Expeditors International’s careers site →](https://jobs.smartrecruiters.com/Expeditors/744000151043849-ocean-export-lead-agent) [OpenNash Jobs](https://jobs.opennash.com/) / [Expeditors International](https://jobs.opennash.com/companies/expeditors-international/) / Ocean Export Lead Agent ## Job description ### S cope of Position Assist Manager and Supervisor with all aspects of the Ocean Export Department, while ensuring the proper and timely movement of freight, while providing an exceptional customer service. ### KEY RESPONSIBILTIES People Identify with manager / supervisor, develop, and mentor your No. 2. ### Support the supervisor where needed Allocate workloads within team to ensure smooth operations during peak activity or staff absence. Be a guide for the team - mentor agents Ensure team meets company standards of 52 hours training per year per employee. Follow-up new hires training as per the company requirement standards. Periodically communicate department goals and expectations with team to ensure buy-in and accountability. ### Operations Ensure smooth and timely freight process flow. Prepare various documents for international transportation. Coordinate and negotiate rates with our contracted vendors in procuring space and services. Ensure accurate and timely client and vendors billing. Ensure accurate and timely data entry into our operating system. Interact with our customers in arranging their international export shipments, meeting customer service standards. Meet compliance at all times to regulations.? This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements. Understand department process flow, constantly looking for areas of improved efficiency. Ensure all customers standard operating procedures are followed as per Customer SOP. Work with the team on meeting KPI standards, as per the company's procedures. - Monitor shipment reports to ensure total customer satisfaction Overseas communications - Support the supervisor in the following areas: Daily review Stat 1 and operational reports and work with team on updating event codes - Audit files and work with the team on meeting operating process standards - Build and maintaining strong relationships with vendors (Shipping lines, trucking companies, and others) and customers. Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvements with corrective action plans where needed. Customer Support the manager and or the sales department where needed: Assist the manager and supervisor in timely responding to requests for information and with market competitive pricing matching the scope of service required by the customer. Participate to the transition of new business/ updates to existing business. Assist in retention calls and complete customer reviews with your regular customers to document in the CRM. ### Finance Proactively work to maintain and monitor accounts payment within 30 days. Ensure company credit procedures are followed and utilized effectively. Accurate and timely billing of vendors and resolve accounting issues. Monitor accounts payable to vendors (shipping lines, truckers etc.) utilizing BNP report. Monitor intercompany accounting discrepancies via AJAX report. ### Compliance Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees. Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations. Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings. ### Culture Proactively promote the company's 10 cultural attributes:? Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. ### Systems Be open to implementing new system changes and enhancements into your department.? Be involved and suggest system/process improvements. Set the tone of this environment within your department. Promote productivity tools (e.g. using e.doc and e.doc treeview, export database, process management) Knowledge Expeditors company policies and procedures knowledge A good understanding of Expeditors' products, services and systems Strong market and competition knowledge Hazardous Materials certification (preferred). ### Skills Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. Good Microsoft Office skills (Excel, Word etc.). Pro-active, strong organizational skills. Fluent in English/Dutch Behaviors Emotional resilience Self-reflecting and open to feedback Initiative and ability to work in autonomy Role model of integrity and pride for all employees Proven leadership attitude and background ## Qualifications ### Education and Experience min 2 a 3 years of experience in Ocean Export Computer skills (Microsoft Word, Excel, Power Point) - Ability to work under pressure - Ability to adapt to changes High level of attention to detail - Strong organizational skills - Strong communication skills - Process oriented Training Requirements: Meet company standards of 52 hours training per year, including as needed management/leadership training ## At a glance - Posted by the employer: Sep 22, 2026 - First seen by OpenNash: Jul 10, 2026 - Last checked: Oct 18, 2026 - Listed for: 100 days - Location: Antwerpen, Vlaanderen, Belgium - Employment type: Full-time[Apply on Expeditors International’s careers site →](https://jobs.smartrecruiters.com/Expeditors/744000151043849-ocean-export-lead-agent) ## More jobs at Expeditors International ### [Customs Brokerage Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/d0a1c5e79225d15e5bcf/) Antwerpen, Vlaanderen, Belgium ### [Ocean Export Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/a13d76990fee1a748b13/) Antwerpen, Vlaanderen, Belgium ### [Ocean Import Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/58195b3e2b4dcff22867/) Antwerpen, Vlaanderen, Belgium ### [Ocean Import Supervisor](https://jobs.opennash.com/companies/expeditors-international/jobs/687e590e8d046aef17be/) Antwerpen, Vlaanderen, Belgium ### [Account Support Manager](https://jobs.opennash.com/companies/expeditors-international/jobs/33942b46a5ff8e2ab359/) Brisbane, CA, United States ## Similar jobs at other companies ### [Ocean Freight Specialist- Export](https://jobs.opennash.com/companies/deutsche-post/jobs/b0b369726a003223fd57/) Deutsche Post · Panamá, Panama ### [Ocean Freight Export Controller](https://jobs.opennash.com/companies/deutsche-post/jobs/e939481117ad24685469/) Deutsche Post · Johannesburg, Gauteng, South Africa ### [Global Forwarding Agent (Ocean Export)](https://jobs.opennash.com/companies/ch-robinson/jobs/37976627b5d85cc15e38/) C.H. Robinson · Montreal, Quebec Canada ### [Import/Export Agent - appartenente alle Cat. protette L. 68/99 - tempo determinato 12 mesi](https://jobs.opennash.com/companies/sgs/jobs/d867ac1a86c4c86f3573/) SGS · Bologna, Emilia-Romagna, Italy ### [Supervisor, Ocean Export, Air & Sea](https://jobs.opennash.com/companies/dsv/jobs/076e56018c68fe268342/) DSV · Cape Town, WC, ZA OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)