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Expeditors International · Romulus, MI

# Transcon Agent

Romulus, MI, United States Full-time Supply Chain & Logistics 

Listed on Expeditors International’s official careers site. Posted October 12, 2026. Check that it is still open and apply there.
[Apply on Expeditors International’s careers site →](https://jobs.smartrecruiters.com/Expeditors/744000155086299-transcon-agent)

[OpenNash Jobs](https://jobs.opennash.com/) / [Expeditors International](https://jobs.opennash.com/companies/expeditors-international/) / Transcon Agent

## Job description

### Major Duties and Responsibilities

Customer Service
- Execute shipment requests for customers
- Source capacity with approved service providers
- Communicate effectively and timely with customers, vendors, and internal Expeditors network through high volume of email, phone, instant message, and in person
- Monitor and action email boxes daily (personal and shared boxes)
- Ensure that all correspondence internal and external is uploaded into the document imaging system and labeled correctly Responsible for notifications of shipment status to customers Delay updates
- Ensure accurate and timely EDI communication to customers and service providers
- Maintain strong relationships with customers and service providers Operations Responsible for the management of accurate and timely data entry into the operating system Internal 3rd Party
- Track and Trace shipments as required via externally and internally sources

### Event Code Management
- Assist with booking amendments with carriers if requested by the customer Responsible for freight routing deviations and communication once the cargo is in transit
- Ensure accurate and timely POD’s are received and imaged into the document imaging system
- Understand department process flow, constantly looking for areas of improved efficiency
- Meet key performance indicators in support of department, branch, product and company goals

## Qualifications

6 months to 1 year related experience and/or training; or equivalent combination of education and experience Understanding of ocean documentation process a plus Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results Pro-active, strong organizational skills Good computer skills (Excel, Word) Hazardous Materials certification (preferred) Fluent in English

## At a glance
- Posted by the employer: Oct 12, 2026
- First seen by OpenNash: Oct 18, 2026
- Last checked: Oct 18, 2026
- Listed for: 6 days
- Location: Romulus, MI, United States
- Employment type: Full-time[Apply on Expeditors International’s careers site →](https://jobs.smartrecruiters.com/Expeditors/744000155086299-transcon-agent)

## More jobs at Expeditors International

### [Customs Entry Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/d5530707d506bf8626bf/)

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### [Distribution Warehouse Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/e9f80e385f2fd9aa6bce/)

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### [Import Specialist – Customs Brokerage (Afternoon Shift)](https://jobs.opennash.com/companies/expeditors-international/jobs/f10e3e24e8c34976bb41/)

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### [Logistics Customer Service Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/8435033b5f9a78867343/)

Romulus, MI, United States

### [Supply Chain & Customs Brokerage Agent (Part Time - Afternoon Shift)](https://jobs.opennash.com/companies/expeditors-international/jobs/875c2351469758c096aa/)

Romulus, MI, United States

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