[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Expeditors International jobs](https://jobs.opennash.com/companies/expeditors-international/) · [Search jobs](/search/) Expeditors International · Ellenwood, GA # Logistics Operations Manager - Customer Oniste, Locust Grove (Atlanta, GA) Ellenwood, GA, United States Full-time Manager or lead Supply Chain & Logistics Listed on Expeditors International’s official careers site. Posted October 16, 2026. Check that it is still open and apply there. [Apply on Expeditors International’s careers site →](https://jobs.smartrecruiters.com/Expeditors/744000156012547-logistics-operations-manager-customer-oniste-locust-grove-atlanta-ga-) [OpenNash Jobs](https://jobs.opennash.com/) / [Expeditors International](https://jobs.opennash.com/companies/expeditors-international/) / Logistics Operations Manager - Customer Oniste, Locust Grove (Atlanta, GA) ## Job description Based at the customer site, the Logistics Operations Manager will work with business leads to define and manage business process and technology roadmaps, manage change management through collaboration, People leadership (influence-without-authority) and a customer-focused approach, effectively within the Customer culture. Overseeing several on-site processes that impact daily operations and providing insight, coaching, and guidance to peers in completing all required tasks requested by the customer within timeline requirements. Review impacts to inventory and logistics and develop mitigation strategies to incorporate using root cause, corrective action analysis. ### Top Daily Responsibilities - Be the single point of contact to manage all site Operations exceptions & Operational Reporting - Manage and monitor metrics for Key Performance Indicators (KPIs) (OTIF, dock-to-stock, inventory accuracy, ticket SLAs, metrics, cost savings, and support with process improvements and drive corrective actions). - Oversee day-to-day warehouse operations (“boots on the ground”) in a 590k sq. ft. facility. - Drive alignment and prioritization of initiatives in a fast paced environment with many interdependencies. ### Duties & Responsibilities Operations & 3PL Management Work closely with 3PL partners and internal teams to establish and improve on-site and off-site processes. Oversee on-site activities that impact daily operations, ensuring service commitments are met. Coordinate with hubs, spokes, and transportation to support stable flow and capacity; support occasional off-shift/on-call coverage (10–20% local travel). Issue Management, Reporting & Escalation Review site access ticket queues, route tickets to the appropriate Customer Logistics Operations PM, and track resolution. Monitor customers Unified Ticketing System tracking systems issue; escalate with clear, accurate data. Use sheets and basic BI tools to pull and interpret data, identify trends, and recommend actions. Proven track record operating at a senior or Tier 3 level, successfully managing large-scale escalations, financial backlogs, international receiving programs, or complex cross-functional projects. Advanced proficiency in data analysis and problem-solving, with a demonstrated ability to design, implement, and track continuous process improvements. Strong knowledge of SAP, SQL, and enterprise-level dashboard reporting. Continuous Improvement & Projects Review and update team processes and SOPs with a continuous improvement mindset (PDCA, DMAIC, A3). Lead and/or support cost-saving and process-optimization projects; recommend best practices to the customer and 3PL partners. Create and maintain pilots, trackers, and consolidated views of site activity and upcoming volumes. Stakeholder Management & Communication. Facilitate cross-functional meetings and workshops; document decisions, action items, and follow-through. Present concise status reports to internal and external stakeholders. Build trust with operations leaders by combining “boots on the ground” understanding with data-driven insight. ## Qualifications ### Experience and Education Requirements: Excellent customer service and relationship-building skills. Effective written and verbal communication skills. Bachelor’s degree in a related field or equivalent experience. 3–5+ years of supply chain or logistics experience (distribution/DC or 3PL preferred). Ability to define, develop, and document business processes and procedures. Proven self-starter who can work independently in a fast-paced environment with limited oversight. Strong working knowledge of Microsoft Excel and Project tools; experience with Google Workspace preferred. Experience with PDCA or other continuous-improvement frameworks. ## At a glance - Posted by the employer: Oct 16, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: 2 days - Location: Ellenwood, GA, United States - Employment type: Full-time[Apply on Expeditors International’s careers site →](https://jobs.smartrecruiters.com/Expeditors/744000156012547-logistics-operations-manager-customer-oniste-locust-grove-atlanta-ga-) ## More jobs at Expeditors International ### [Air Export Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/746ff55c1e213c1bc8b8/) Ellenwood, GA, United States ### [Customs Brokerage Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/e96113128506cbc6a78c/) Ellenwood, GA, United States ### [Ocean Import Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/d5c2338c114d9ab8b868/) Ellenwood, GA, United States ### [Senior Manager, NASA Transport Operations & Strategy (Customer Onsite)](https://jobs.opennash.com/companies/expeditors-international/jobs/2e56ab214ca80d355e5f/) Ellenwood, GA, United States ### [Transportation Coordinator (Customer Onsite - 3rd Shift)](https://jobs.opennash.com/companies/expeditors-international/jobs/d29125a6fea920c17223/) Ellenwood, GA, United States ## Similar jobs at other companies ### [Logistics/Operations Manager](https://jobs.opennash.com/companies/kroger/jobs/899f28cc6df9ef86ae6c/) Kroger · Dallas, TX, United States ### [Logistics/Operations Manager](https://jobs.opennash.com/companies/kroger/jobs/68df7dac2370d1f6acef/) Kroger · Houston, TX, United States ### [Program Manager, Logistics Operations](https://jobs.opennash.com/companies/cardinal-health/jobs/b8c8543aaf3028fceadb/) Cardinal Health · San Francisco, CA ### [Program Manager, Logistics Operations, OptiFreight](https://jobs.opennash.com/companies/cardinal-health/jobs/f1b8b478cf50a1a224e6/) Cardinal Health · New York City, NY ### [Sr. Manager, Logistics Operations](https://jobs.opennash.com/companies/digi-key-electronics/jobs/dd87fb43e37f99ce5c0e/) Digi-Key Electronics · Thief River Falls, MN OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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