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Expeditors International

# Ocean Customer Service Agent

Santo domingo, Distrito Nacional, Dominican Republic Full-time Customer Support 

Listed on Expeditors International’s official careers site. Posted August 24, 2026. Check that it is still open and apply there.
[Apply on Expeditors International’s careers site →](https://jobs.smartrecruiters.com/Expeditors/744000145294979-ocean-customer-service-agent)

[OpenNash Jobs](https://jobs.opennash.com/) / [Expeditors International](https://jobs.opennash.com/companies/expeditors-international/) / Ocean Customer Service Agent

## Job description

Scope of Position Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Department.

### Major Duties and Responsibilities

Operations/Industry Knowledge Customer Service Vendor Relations Procedure and Productivity Standards Adherence Accounting Accurate and Timely Billing Self Development Understand department process flow, looking for best practices to improve operational efficiency and productivity Overseas communications, timely responses to emails and requests (internal and external) Escalation of problems to Management when necessary

## Qualifications

Bachelor's degree preferred. 6 months experience in Ocean Import Effective interpersonal skills.? Good computer skills (Excel, Word, PowerPoint) Attention to Detail Fluent in English Reporting Structure Ocean Lead Agent, Supervisor and Manager

## At a glance
- Posted by the employer: Aug 24, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 55 days
- Location: Santo domingo, Distrito Nacional, Dominican Republic
- Employment type: Full-time[Apply on Expeditors International’s careers site →](https://jobs.smartrecruiters.com/Expeditors/744000145294979-ocean-customer-service-agent)

## More jobs at Expeditors International

### [Account Support Manager](https://jobs.opennash.com/companies/expeditors-international/jobs/33942b46a5ff8e2ab359/)

Brisbane, CA, United States

### [Agent - Air Export Customer Service](https://jobs.opennash.com/companies/expeditors-international/jobs/380016667a333ad8bf67/)

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### [Agent - Air Import Customer Service](https://jobs.opennash.com/companies/expeditors-international/jobs/35036bb53b5562be9b5b/)

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### [Agent - Customs Brokerage (Permit Declaration & Customer Service)](https://jobs.opennash.com/companies/expeditors-international/jobs/3a9600dbf95b5df40591/)

Singapore

### [Agent - Distribution Services](https://jobs.opennash.com/companies/expeditors-international/jobs/7c4f54fac254b2b3aa17/)

Singapore

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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