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Expeditors International · Grapevine, TX

# Customs Brokerage Customer Service Agent

Grapevine, TX, United States Full-time Customer Support 

Listed on Expeditors International’s official careers site. Posted October 19, 2026. Check that it is still open and apply there.
[Apply on Expeditors International’s careers site →](https://jobs.smartrecruiters.com/Expeditors/744000156426749-customs-brokerage-customer-service-agent)

[OpenNash Jobs](https://jobs.opennash.com/) / [Expeditors International](https://jobs.opennash.com/companies/expeditors-international/) / Customs Brokerage Customer Service Agent

## Job description

### Major Duties and Responsibilities
- Ensure smooth and timely customs process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Custom files and reporting
- Ensure accurate and timely client billing
- Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer?s instructions and expectations.

Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
- Assist with verification of customs declaration information and the submission of such to the customs authority
- Ensure compliance at all times to regulations

## Qualifications

Good knowledge of customs brokerage process, customs legislation - especially with regards to classification, valuation and origin Understanding of ocean, road and air documentation process Effective interpersonal skills Pro-active approach, strong organizational and computer skills Good computer skills (MS Excel, MS Word) Fluent in English Reporting Structure Customs Brokerage Lead Agent, Supervisor and Manager

## At a glance
- Posted by the employer: Oct 19, 2026
- First seen by OpenNash: Oct 25, 2026
- Last checked: Nov 8, 2026
- Listed for: 20 days
- Location: Grapevine, TX, United States
- Employment type: Full-time[Apply on Expeditors International’s careers site →](https://jobs.smartrecruiters.com/Expeditors/744000156426749-customs-brokerage-customer-service-agent)

## Hiring at Expeditors International
- Open jobs: 520
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 10, 2026

[All Expeditors International jobs](https://jobs.opennash.com/companies/expeditors-international/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Expeditors International

### [Compliance Coordinator (Customer onsite)](https://jobs.opennash.com/companies/expeditors-international/jobs/fa5d5531bfe0d3632a70/)

Grapevine, TX, United States

### [Regional Risk & Insurance Manager - West / South Central](https://jobs.opennash.com/companies/expeditors-international/jobs/2f20279571ddfbbf02cf/)

Grapevine, TX, United States

### [Air/Ocean Import Supervisor](https://jobs.opennash.com/companies/expeditors-international/jobs/f2237a5d023238a11b49/)

Laredo, TX, United States

### [Brokerage Agent, FTZ](https://jobs.opennash.com/companies/expeditors-international/jobs/73c23c50d04a8b921e18/)

Laredo, TX, United States

### [Brokerage Agent, Imports](https://jobs.opennash.com/companies/expeditors-international/jobs/702dbd537aa3047d3dd1/)

Laredo, TX, United States

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[Jobs in Grapevine, TX](/locations/us/tx/grapevine/)[Jobs in Texas](/locations/us-tx/)[Customer Support jobs](/functions/customer-support/)

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