[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Expeditors International · Brisbane, CA # Customs Brokerage Agent Brisbane, CA, United States Full-time Customer Support Listed on Expeditors International’s official careers site. Posted October 29, 2026. Check that it is still open and apply there. [Apply on Expeditors International’s careers site →](https://jobs.smartrecruiters.com/Expeditors/744000158541609-customs-brokerage-agent) [OpenNash Jobs](https://jobs.opennash.com/) / [Expeditors International](https://jobs.opennash.com/companies/expeditors-international/) / Customs Brokerage Agent ## Job description ### Scope of Position Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the Customs Brokerage department. ### Key Responsibilities - Ensure smooth and timely shipment process flow - Ensure accurate and timely data entry into our operational system based on defined metrics - Track and trace shipments - Provide proactive and clear communication to internal and external customers - Ensure accurate and timely client billing, including dispute resolution - Understand customer expectation to ensure all the elements of the SOP and KPI’s are met - Ensure compliance to company policies and external regulations - Complete cross training in order to support team coverage Professionally represent Expeditors to our customers, service providers, and government agencies Expectations: Continually identify areas to improve efficiency - Embrace and adopt technology to optimize their ability to complete their work - Achieve standard of 52 hours training per year, including all mandatory trainings - Drive and develop customer relationship in order to exceed their expectations Have a sense of urgency, be willing to help by offering solutions *MUST BE LOCAL * ## Qualifications Have knowledge and/or prior experience of industry specific qualifications Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results Pro-active, strong organizational skills Good computer skills (Excel, Word, PowerPoint) ### Technical Skills Strong understanding of software development principles. Experience with automation platforms such as Power Automate. Experience with Microsoft Copilot and M365 technologies. Familiarity with data structures, APIs, integrations, and system architecture. Basic understanding of AI, machine learning, LLMs, and prompt engineering. Ability to troubleshoot technical issues independently. Business Skills Strong analytical and problem-solving abilities. Ability to understand complex operational processes. Experience translating business requirements into technical solutions. Excellent communication and stakeholder management skills. ### Preferred Qualifications Experience developing automations, applications, or digital solutions. Experience leading cross-functional projects. Experience working in operations, logistics, finance, or enterprise shared services environments. Certifications in Microsoft Power Platform, Azure AI, Microsoft Copilot, or related technologies. ## At a glance - Posted by the employer: Oct 29, 2026 - First seen by OpenNash: Nov 1, 2026 - Last checked: Nov 8, 2026 - Listed for: 10 days - Location: Brisbane, CA, United States - Employment type: Full-time[Apply on Expeditors International’s careers site →](https://jobs.smartrecruiters.com/Expeditors/744000158541609-customs-brokerage-agent) ## Hiring at Expeditors International - Open jobs: 520 - New in the last 7 days: After two weekly collections - Tracked since: Jul 10, 2026 [All Expeditors International jobs](https://jobs.opennash.com/companies/expeditors-international/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Expeditors International ### [Ocean Export Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/a44802a2f95f2620d12c/) Brisbane, CA, United States ### [Account Manager](https://jobs.opennash.com/companies/expeditors-international/jobs/83a1e0bc335a4aa2bb10/) Brisbane, CA, United States ### [District Sales Executive](https://jobs.opennash.com/companies/expeditors-international/jobs/5edb22d80e3777fc446f/) Brisbane, CA, United States ### [Healthcare Operations Manager](https://jobs.opennash.com/companies/expeditors-international/jobs/68c5c3fa96d48e42aecd/) Brisbane, CA, United States ### [Logistics Coordinator (Customer On-Site)](https://jobs.opennash.com/companies/expeditors-international/jobs/0e18ceb885c5ea98cfd3/) Brisbane, CA, United States ## Similar jobs at other companies ### [Customs Brokerage Coordinator](https://jobs.opennash.com/companies/fedex/jobs/ad52496f903df972cec2/) FedEx · Romulus, MI, US ### [Customs Brokerage Coordinator](https://jobs.opennash.com/companies/fedex/jobs/93071997fbc278e3ecac/) FedEx · Tonawanda, NY, US ### [Sr. Customs Brokerage Specialist](https://jobs.opennash.com/companies/amazon/jobs/2a1a81638b7149d4bb7f/) Amazon · United States ### [Customs Brokerage Specialist, ACT Destination Operations](https://jobs.opennash.com/companies/amazon/jobs/50265cfca1ca2cc9682b/) Amazon · United States ### [Manager, Customs Brokerage](https://jobs.opennash.com/companies/dsv/jobs/7aa296be6ea945b4ba14/) DSV · Mendota Heights, MN, US [Jobs in California](/locations/us-ca/)[Customer Support jobs](/functions/customer-support/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. [ OpenNash ](https://opennash.com/) AI-native services firm that builds custom software and 24/7 AI agents. OpenNash Jobs is an OpenNash Applied AI project. [Book time with OpenNash](https://calendly.com/opennash/new-meeting?hide_gdpr_banner=1) Jobs - [Search jobs](https://jobs.opennash.com/search/) - [Companies](https://jobs.opennash.com/explore/) - [Hiring report](https://jobs.opennash.com/reports/hiring/) - [AI assistants](https://jobs.opennash.com/connect/) - [How it works](https://jobs.opennash.com/methodology/) OpenNash - [opennash.com](https://opennash.com/) - [Services](https://opennash.com/ai-agent-consulting/) - [OpenNash CX](https://opennash.com/cx/) - [AI Tools](https://opennash.com/ai-tools/) - [Blog](https://opennash.com/blog/) - [About](https://opennash.com/about/) Contact - [hello@opennash.com](mailto:hello@opennash.com) - [LinkedIn](https://www.linkedin.com/company/opennash) - [Support](https://jobs.opennash.com/support/) - [Privacy](https://jobs.opennash.com/privacy/) - [Terms](https://jobs.opennash.com/terms/) © 2026 OpenNash, Inc. Company names and public job postings belong to their respective owners. Employers control source availability and application decisions.