Specialist/Crisis Management (Emiratized role)
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Assist in development, implementation and enhancement of e& Crisis Management as per international and national standards. Manage e& response to any crisis or incident nationally/ internationally that may affect its revenue, reputation or national obligations. Prepare for emergency management lifecycle requirements (Readiness, Response, Recovery and Reduction) Coordinate e& response for any national or international crisis that may affect its financial, reputation, technology, telecom, infrastructure, human resources, regulatory requirements, etc. Maintain e& comprehensive critical resources and infrastructure database for quick, efficient response and decision making Ensure e& Crisis Management resources availability during crisis Enhance capabilities by continuous training and drills Manage e& mitigation of national risks register issued by the authorities Assist the Crisis Management Lead in fulfilling all government and regulatory crisis management requirements to avoid violations and penalization Assure e& effective relationship with key crisis management interested parties Support the regulators and authorities in all matters related to e& emergency operations and response Enhance e& critical buildings and infrastructure resilience and security as per the national and international standard Ensure resilience of e& services provided to critical customers to minimize the outages, protect reputation and boost revenue Ensures e& operational resilience as per national and international mandates Assist in managing the external reviews of the business continuity to ensure adherence to standards and regulatory requirements Audit e& crisis management operations to ensure its effectiveness and adherence to established policies and standards requirements Audit the critical services and infrastructure disaster recovery plans Audit the third-party crisis management readiness Bachelor’s Degree in Business Administration or another business/ technical field 4+ years’ experience in field of network operations or crisis management in a telecom industry