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The Estée Lauder Companies · New York, NY

# Manager, Sales Operations, Tom Ford & Balmain Beauty NA

New York, NY, US Full-time Manager or lead Sales 

Listed on The Estée Lauder Companies’s official careers site. Posted November 5, 2026. Check that it is still open and apply there.
[Apply on The Estée Lauder Companies’s careers site →](https://app.eightfold.ai/careers/job/1168270673313?domain=elcompanies.com)

[OpenNash Jobs](https://jobs.opennash.com/) / [The Estée Lauder Companies](https://jobs.opennash.com/companies/estee-lauder/) / Manager, Sales Operations, Tom Ford & Balmain Beauty NA

## Job description

### Position Overview

The Sales Operations Manager owns the accurate and timely execution of recurring sales operations activities, including reporting, PO tracking, data maintenance, planning templates, process administration and cross-functional follow-up. The role supports the Director of Sales Operations and the broader Account Management team. The Director retains responsibility for strategy, complex business judgment, senior-level alignment, approvals and final recommendations related to retail, shipment, inventory and financial plans.

Description

### KEY RESPONSIBILITIES

Retailer Reporting, Business Insights & Process Management
- Prepare, validate and deliver recurring sales, inventory, forecast and business-management reporting; maintain PO logs, planning templates, process documentation, calendars and source data; and reconcile routine discrepancies to ensure accurate, timely and decision-ready outputs.
- Coordinate system setup, timelines, materials and recurring submissions for new door openings, seasonal account plans and weekly, monthly and quarterly estimate reviews.
- Support Director-led business, inventory and account decisions by updating analyses based on approved assumptions, preparing options, coordinating phase-ins, phase-outs, promotions and returns, and executing approved actions; the Director retains ownership of strategic interpretation, final recommendations and leadership communication.

### New Product Launches & SKU Management
- Prepare and maintain the launch of NPL’s in LFW (Launch Forecasting Workbook) and Launch Memos covering retailer plans, forecasts, timing, allocations, in-store support and execution requirements.
- Validate retailer data, benchmarks and approved assumptions; identify missing inputs or inconsistencies and escalate unresolved issues.
- Support Director-led launch decisions and scenario evaluation; the Director owns complex forecast judgments, allocation of trade-offs, approvals and final cross-functional alignment.

### Annual Budgeting & Long-Range Planning
- Manage planning templates, timelines, data collection and input consolidation for annual budgets and long-range plans.
- Identify gaps, inconsistencies and data issues and escalate items requiring business judgment or cross-functional resolution.
- Support the Director in developing recommendations and leadership materials; the Director owns strategic assumptions, target setting, investment choices and final plan alignment. Consensus, IBP & Forecast Alignment
- Collect, validate and organize inputs from Account Leads, Planners and cross-functional partners for consensus and IBP reviews.
- Prepare analyses and flag exceptions for escalation; the Director owns forecast strategy, trade-off decisions, senior-level alignment and final recommendations.

### Qualifications
- 5+ years of experience in sales operations, retail or inventory planning, account management, finance or a related commercial function.
- Experience preparing retail, shipment, inventory and financial reporting in a multi-account or brand environment.
- Advanced Excel skills and proficiency in PowerPoint and Word; retail planning or data-tool experience preferred.
- Strong organization, communication and follow-through, with the ability to manage recurring deliverables and changing priorities.
- Strong execution, data accuracy and attention to detail
- Advanced Excel, reporting and data-management capability
- Organized management of recurring deadlines and processes
- Clear communication, follow-through and issue escalation
- Ability to independently resolve routine operational issues
- Sound judgment in identifying matters requiring Director input

## At a glance
- Posted by the employer: Nov 5, 2026
- First seen by OpenNash: Nov 10, 2026
- Last checked: Nov 10, 2026
- Listed for: 5 days
- Location: New York, NY, US
- Employment type: Full-time[Apply on The Estée Lauder Companies’s careers site →](https://app.eightfold.ai/careers/job/1168270673313?domain=elcompanies.com)

## Hiring at The Estée Lauder Companies
- Open jobs: 2,295
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 13, 2026

[All The Estée Lauder Companies jobs](https://jobs.opennash.com/companies/estee-lauder/) · [Weekly hiring report](/reports/hiring/)

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### [Assistant Store Manager - Jo Malone London - Full time - New York, NY](https://jobs.opennash.com/companies/estee-lauder/jobs/39b14b10ea21a620b80d/)

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