[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Essity · Kiev, Ukraine # Customer Facing & Order Management Representative Kiev, Ukraine Executive & Management Listed on Essity’s official careers site. Posted October 24, 2026. Check that it is still open and apply there. [Apply on Essity’s careers site →](https://essity.wd3.myworkdayjobs.com/Job_opportunities/job/Kiev-Ukraine/Customer-Facing---Order-Management-Representative_Essity266168) [OpenNash Jobs](https://jobs.opennash.com/) / [Essity](https://jobs.opennash.com/companies/essity/) / Customer Facing & Order Management Representative ## Job description Customer Facing & Order Management Representative At Essity, we are committed to Breaking Barriers to Well-being through leading hygiene and health solutions. Do you enjoy building strong customer relationships? Are you passionate about delivering excellent service and creating value every day? Join us and make an impact with a purpose. About the Role As a Customer Facing & Order Management Representative, you will be the primary point of contact for Customers and Sales & Marketing teams, ensuring a seamless customer experience through effective order management and customer support. You will collaborate with multiple stakeholders and contribute to delivering outstanding service while continuously seeking opportunities to improve processes and customer satisfaction. ### What You Will Do Customer Support: Serve as the main point of contact for customers and Sales & Marketing teams, striving for first-contact resolution. ### Order Management Manage customer requests, orders, and queries in close collaboration with sales representatives. ### Administrative Excellence Provide timely and accurate administrative support to ensure a high-quality customer experience. ### Issue Resolution Proactively manage exception-based activities and follow up on customer-related issues. ### Cross-functional Collaboration Work closely with service specialists and internal stakeholders to investigate and resolve complex customer enquiries. ### Customer Experience Support initiatives aimed at improving customer satisfaction and service effectiveness. ### Who You Are Degree in Business Administration, Economics, Supply Chain Management, or a related field is an advantage. Previous experience in customer service, order management, or a similar customer-facing role. Experience working with SAP and strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams) are considered an advantage. Strong customer orientation with excellent organizational, communication, relationship-building, and problem-solving skills, combined with the ability to prioritize effectively in a fast-paced environment. English communication skills would be an asset. What We Can Offer You Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere. Innovate for Good | Excel Together | Be You with Us #LI-AR1 #LI-Hybrid Application End Date: Job Requisition ID: Essity266168 ## At a glance - Posted by the employer: Oct 24, 2026 - First seen by OpenNash: Oct 26, 2026 - Last checked: Nov 2, 2026 - Listed for: 9 days - Location: Kiev, Ukraine[Apply on Essity’s careers site →](https://essity.wd3.myworkdayjobs.com/Job_opportunities/job/Kiev-Ukraine/Customer-Facing---Order-Management-Representative_Essity266168) ## Hiring at Essity - Open jobs: 315 - New in the last 7 days: After two weekly collections - Tracked since: Oct 12, 2026 [All Essity jobs](https://jobs.opennash.com/companies/essity/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Essity ### [Area Sales Manager](https://jobs.opennash.com/companies/essity/jobs/26cb640e127baf04ea70/) Kiev, Ukraine ### [Ausbildung Kauffrau/Kaufmann für Büromanagement (d/w/m) - Mannheim 2027](https://jobs.opennash.com/companies/essity/jobs/dc50c51434fc6ace8bff/) Mannheim ### [Customer Facing & order Management Team Leader Region South Central](https://jobs.opennash.com/companies/essity/jobs/51d821ee46de083f38f3/) Zeist, Netherlands ### [AI Architect – Artificial Intelligence Centre of Excellence](https://jobs.opennash.com/companies/essity/jobs/ae18a3f8e6e6574b4eff/) Munich, Germany +3 more ### [Account Manager](https://jobs.opennash.com/companies/essity/jobs/8c124e2c35c9189d0a5e/) ## Similar jobs at other companies ### [Internship: Customer Operations Department: customer service and order management](https://jobs.opennash.com/companies/abb/jobs/049e0b970d53505d0f6e/) ABB · Sant Quirze del Valles, Barcelona, Spain ### [Lead Customer Service - Order Management Spain](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/b8cf822e8ff6cc6426fe/) Thermo Fisher Scientific · Budapest, Hungary ### [Manager- Customer Service & Order Management](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/78d08932dc981395e224/) Thermo Fisher Scientific · Mumbai, Mahārāshtra, India ### [Manufacturing Order Management - PACS](https://jobs.opennash.com/companies/siemens/jobs/f3b51b81e181c79e8ca7/) Siemens ### [Order Management Deliver Professional](https://jobs.opennash.com/companies/siemens/jobs/648fcfb2e574fcef8d5e/) Siemens OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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