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Equity Residential · Valencia, CA

# Resident Experience Coordinator - Northglen, Skycrest, Portofino, and Promenade at Town Center

Valencia, CA Full-time $25.00-$30.55 / hour 

Listed on Equity Residential’s official careers site. Posted October 28, 2026. Check that it is still open and apply there.
[Apply on Equity Residential’s careers site →](https://equityapartments.greatjob.net/jobtools/jncustomsearch.viewFullSingle?in_organid=22794&in_jnCounter=223889544)

[OpenNash Jobs](https://jobs.opennash.com/) / [Equity Residential](https://jobs.opennash.com/companies/equity-residential/) / Resident Experience Coordinator - Northglen, Skycrest, Portofino, and Promenade at Town Center

## Job description

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows.

And we're looking for people who want to help us do it.As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members' growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer.The best people want to work here.

We hope you're one of them.

### We Offer

A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.

### What You'll Be Doing

As a Resident Experience Coordinator, you will spend most of your time delivering exceptional customer service, fostering resident loyalty through outstanding move-in experiences, adeptly handling and escalating resident issues, and ensuring an overall remarkable living experience throughout their residency.Addressing resident inquiries promptly, ensuring satisfaction and loyaltyGuiding new residents through the move-in preparation experience for a smooth transitionConducting follow-up within a week of move-in to address concernsManaging move out inspections and coordinating resident eventsMaintaining high resident visibility, overseeing amenity areas, and collecting fees for rentalsProactively suggesting improvements to enhance community operations

### What You'll Need

To Thrive: High School diploma or equivalentA valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.Computer literacy and effective communication skillsAvailability to work a flexible schedule, including weekendsOffice team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their jobBonus Qualifications: Customer service experienceSalary: $25.00-$30.55 / hourTeam members are eligible for overtime pay and performance incentives.Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

## At a glance
- Posted by the employer: Oct 28, 2026
- First seen by OpenNash: Nov 4, 2026
- Last checked: Nov 4, 2026
- Listed for: 7 days
- Location: Valencia, CA
- Employment type: Full-time
- Pay: $25.00-$30.55 / hour[Apply on Equity Residential’s careers site →](https://equityapartments.greatjob.net/jobtools/jncustomsearch.viewFullSingle?in_organid=22794&in_jnCounter=223889544)

## Hiring at Equity Residential
- Open jobs: 224
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 12, 2026

[All Equity Residential jobs](https://jobs.opennash.com/companies/equity-residential/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Equity Residential

### [Multisite Sr Maintenance Technician - Promenade at Town Center, Skycrest, Northglen, and Portofino](https://jobs.opennash.com/companies/equity-residential/jobs/39346d6493a97dbbd780/)

Valencia, CA

### [Community Concierge](https://jobs.opennash.com/companies/equity-residential/jobs/7d7336c20cce0d3e3c51/)

Arlington, VA

### [Community Concierge](https://jobs.opennash.com/companies/equity-residential/jobs/c4cb7d8bd32c9a83c80e/)

Fairfax, VA

### [Community Concierge](https://jobs.opennash.com/companies/equity-residential/jobs/e2316ed6af4aa271d509/)

Seattle, WA

### [Community Concierge](https://jobs.opennash.com/companies/equity-residential/jobs/fd1a5e0f1428567359cd/)

Vienna, VA

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