[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Emerson Electric jobs](https://jobs.opennash.com/companies/emerson-electric/) · [Search jobs](/search/)

Emerson Electric · Xi'an, Shaanxi, China

# Order Management Officer

Xi'an, Shaanxi, China On-site Full-time Administrative 

Listed on Emerson Electric’s official careers site. Posted October 8, 2026. Check that it is still open and apply there.
[Apply on Emerson Electric’s careers site →](https://hdjq.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/26012125)

[OpenNash Jobs](https://jobs.opennash.com/) / [Emerson Electric](https://jobs.opennash.com/companies/emerson-electric/) / Order Management Officer

## Job description

### Job Responsibilities
- Service Level and shipment commitments Ensure that customer receives their orders on time and shipment commitment targets are met
- Expedite relevant functional groups immediately when there are any potential order delays
- Communicate effectively with Singapore factory on customer’s delivery date pull in requests
- Participate in order backlog review meetings to provide feedback on risks to meet the period’s POR commitments
- Customer Commitment Provides fast order acknowledgement to customers with realistic delivery dates and accurate prices and respond immediately to customer’s enquiries
- Proactively and promptly update the customer of any delays in deliveries whether a revised delivery date is available or not
- Ensure that the dates own by order management team are updated and reflective of current order status
- Ensure that customer receive a revised order acknowledgement immediately once new factory completion dates or new customer requested delivery dates are received
- Order Management Ensures that order details (dates, details) in Oracle System matches customer’s requirements as indicated in customer documents
- Ensure that order holds are updated and reflective of how the order needs to be managed
- Ensure that orders are in ready condition and in correct status before each order status (eg. Supply Eligible, Production Open Un-Released, Awaiting Shipping)
- Ensure Late Cause Code/Change Cause Code are updated in DII(Digital Info. Integration) correctly and timely
- Ensure order can be proceeded within specific turnaround time and can met KPI/KRA target.
- Acquire proforma invoice, packing instructions and shipping release from customers to release orders for shipment
- Coordinate change order requests

### Basic Qualifications
- Bachelor’s degree or equivalent experience.
- Experience in customer service, order management, supply chain, sales operations, or related business functions.
- Familiarity with Order-to-Cash (O2C) processes and ERP systems (Oracle preferred).
- Proficiency in Microsoft Office applications, particularly Excel and Outlook.
- Strong communication, problem-solving, and organizational skills.
- Ability to collaborate effectively across teams and manage multiple priorities.
- Customer-focused mindset with a strong sense of ownership and accountability.
- Eagerness to learn, adapt, and grow in a dynamic environment.

## At a glance
- Posted by the employer: Oct 8, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 12, 2026
- Listed for: 4 days
- Location: Xi'an, Shaanxi, China
- Work arrangement: On-site
- Employment type: Full-time[Apply on Emerson Electric’s careers site →](https://hdjq.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/26012125)

## More jobs at Emerson Electric

### [Accounts Payable Receivable Analyst 1](https://jobs.opennash.com/companies/emerson-electric/jobs/31c5a52a59795b6c873b/)

Xi'an, Shaanxi, China

### [Digital Sales Representative - Xi'an](https://jobs.opennash.com/companies/emerson-electric/jobs/a5afc868eb34efb5ca52/)

Xi'an, Shaanxi, China

### [Greenfiled Sales Engineer - PWS - Xi'an](https://jobs.opennash.com/companies/emerson-electric/jobs/a9a7f4606e6043dabcbe/)

Xi'an, Shaanxi, China

## Similar jobs at other companies

### [Order Management Logisitics officer](https://jobs.opennash.com/companies/capgemini/jobs/69ff2cf1631ff7bd8128/)

Capgemini · Aguascalientes

### [Sales Order Management Specialist](https://jobs.opennash.com/companies/hitachi/jobs/eedf21602a1046349bfd/)

Hitachi · Chennai, TN, India

### [Order Management Deliver Professional](https://jobs.opennash.com/companies/siemens/jobs/648fcfb2e574fcef8d5e/)

Siemens 

### [Order Management Specialist](https://jobs.opennash.com/companies/abb/jobs/e94f79aa8212236017ce/)

ABB · Nykoping, Sodermanland County, Sweden

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)