[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Emerson Electric jobs](https://jobs.opennash.com/companies/emerson-electric/) · [Search jobs](/search/) Emerson Electric · CLUJ NAPOCA, CLUJ, Romania # Customer Service Specialist with German CLUJ NAPOCA, CLUJ, Romania Hybrid Customer Support Listed on Emerson Electric’s official careers site. Posted October 14, 2026. Check that it is still open and apply there. [Apply on Emerson Electric’s careers site →](https://hdjq.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/26009895) [OpenNash Jobs](https://jobs.opennash.com/) / [Emerson Electric](https://jobs.opennash.com/companies/emerson-electric/) / Customer Service Specialist with German ## Job description If you are a professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you as a Customer Service Specialist with German in Cluj-Napoca. In this role, you will help deliver an exceptional customer experience by ensuring the accurate and timely processing of customer orders from booking through invoicing. You will work closely with customers, sales teams, and technical support colleagues to provide responsive service, resolve challenges, and contribute to continuous improvement initiatives that strengthen customer satisfaction and business performance. We look forward to seeing your application! In This Role, Your Responsibilities Will Be: Ensure the consistent and effective provision of services / information to the customer base including (but not only) Order management, fulfilment, problem solving and other services across all media (Telephone, mail, etc.). Provide / check all information and guarantee their accuracy for efficient order Entry; Ensure the contract review, the price policy (SOCX) and ITC are applied with no exception and report to your management when discrepancies identified. Provide a daily follow up of the order book and takes actions in order to anticipate issues / satisfy the request of the customer (within the companies’ dedication). ### Act pro-actively advise customers about potential delays or issues related to the order. Check feasibility of customer request in terms of lead times, certificates and documents required (Mainly Exports) Apply relevant customer service procedures and processes in the respect of the Quality Management System and in accordance with DAUT Policies and standards. ### Chip in to continuous improvement Share issues across the team and propose corrective and preventative actions followed in actions plans held by the Team Leader, thereby ensuring the level of customer service required. ### Who You Are You readily action new challenges, without unnecessary planning. You step up to handle tough issues. You represent own interests while being diligent to others’ interests as well. You achieve gained trust and support of others. You adjust communication to fit the audience and the message! You provide timely and effective information to individuals across the organization! You build and deliver solutions that meet customer expectations. You see opportunities that benefit the customer. ### For This Role, You Will Need Bachelor’s degree or equivalent experience in Business Administration or International Trade preferred; Experience with an ERP system, preferably SAP; Strong written and verbal communication skills in both German and English; Experience in commercial roles such as technical support, pricing, or sales; Emphasis on attention to detail with a proactive approach; Ability to manage multiple priorities and work optimally under time pressure; Strong customer focus and commitment to service perfection; Comfortable using digital tools and platforms such as Outlook, email, Microsoft Office, and related systems. ### Preferred Qualifications That Set You Apart: Experience working with ERP systems (SAP) ### Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. Make this great opportunity yours! ## At a glance - Posted by the employer: Oct 14, 2026 - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 19, 2026 - Listed for: 7 days - Location: CLUJ NAPOCA, CLUJ, Romania - Work arrangement: Hybrid[Apply on Emerson Electric’s careers site →](https://hdjq.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/26009895) ## More jobs at Emerson Electric ### [Customer Service Intern Digital Commerce with French, 3 months](https://jobs.opennash.com/companies/emerson-electric/jobs/2344c292703a2d141ef4/) CLUJ NAPOCA, CLUJ, Romania ### [Customer Service Representative with French (12 months)](https://jobs.opennash.com/companies/emerson-electric/jobs/2946c66085a54dba6cec/) CLUJ NAPOCA, CLUJ, Romania ### [Customer Service Representative with German](https://jobs.opennash.com/companies/emerson-electric/jobs/6a68d9f79aef31063b3a/) CLUJ NAPOCA, CLUJ, Romania ### [Application Specialist (24 months)](https://jobs.opennash.com/companies/emerson-electric/jobs/d887fdaa2919e03043a5/) CLUJ NAPOCA, CLUJ, Romania ### [Assembly Operator](https://jobs.opennash.com/companies/emerson-electric/jobs/98f97cd4c876260bb80c/) CLUJ NAPOCA, CLUJ, Romania ## Similar jobs at other companies ### [AMS Customer Service Representative – Service Support Coordinators with German knowledge](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/42a415db67cc4a1e3e19/) Thermo Fisher Scientific · Budapest, Hungary ### [Customer Service Officer with German](https://jobs.opennash.com/companies/basf/jobs/f482f409378b0a30e87b/) BASF · ${htmlLocations} ### [Junior B2B Customer Service Officer with German](https://jobs.opennash.com/companies/basf/jobs/15bccf86f2c07bd39f12/) BASF · ${htmlLocations} ### [Customer Success Account Manager - German speaker](https://jobs.opennash.com/companies/microsoft/jobs/9bf34f819ad166dd5e52/) Microsoft · Romania, Multiple Locations, Portugal, Lisbon ### [Customer Service Representative with German -7.500 - 8.300 brutto](https://jobs.opennash.com/companies/michelin-group/jobs/5f511fc017face10fb43/) Michelin Group OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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