[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Emerson Electric jobs](https://jobs.opennash.com/companies/emerson-electric/) · [Search jobs](/search/) Emerson Electric · Lodz, Lodz Province, Poland # Process and Customer Quality Engineer Lodz, Lodz Province, Poland Hybrid Full-time Manufacturing & Production Listed on Emerson Electric’s official careers site. Posted October 9, 2026. Check that it is still open and apply there. [Apply on Emerson Electric’s careers site →](https://hdjq.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/26008566) [OpenNash Jobs](https://jobs.opennash.com/) / [Emerson Electric](https://jobs.opennash.com/companies/emerson-electric/) / Process and Customer Quality Engineer ## Job description As a Process & Customer Quality Engineer in Lodz, you will play a key role in driving quality performance across manufacturing processes and ensuring excellent customer satisfaction. You will work closely with Production, Engineering, R&D, and Supply Chain teams to identify improvement opportunities, resolve quality issues, and lead corrective actions. This role combines process quality ownership with customer complaint management, making a direct impact on operational excellence and customer experience. We look forward to seeing your application! In This Role, Your Responsibilities Will Be: Monitor and analyze quality performance indicators, identify improvement opportunities, and drive corrective and preventive actions to enhance manufacturing quality. Manage customer complaints and quality claims, coordinate containment activities, and ensure timely and effective resolution of customer issues. Lead problem-solving activities using quality methodologies such as 8D, FMEA, PDCA, 5Why, and root cause analysis. Conduct process and product audits, support new product introductions and production transfers, and ensure compliance with internal and customer quality requirements Collaborate cross-functionally with Production, Engineering, R&D, Planning, and Logistics to improve processes, reduce quality risks, and support continuous improvement initiatives. ### Who You Are You are a proactive problem solver who uses data and analytical thinking to drive improvements. You build strong relationships across functions and effectively communicate with both internal and external stakeholders. You remain focused under pressure, prioritize customer needs, and are committed to maintaining the highest quality standards. You continuously seek opportunities to improve processes and deliver sustainable results. ### For This Role, You Will Need Bachelor’s degree in Mechanical Engineering. Minimum 1 year of experience in a Quality and/or Engineering role within a manufacturing environment. English language proficiency at minimum B2 level. Ability to read and interpret technical documentation, engineering drawings, and mechanical schematics. Practical knowledge of quality tools and methodologies such as 8D, PDCA, FMEA, 5Why, and Ishikawa. Good knowledge of Microsoft Office applications. Ability to work effectively in a dynamic, fast-paced, and multi-tasking environment. ### Preferred Qualifications That Set You Apart: Experience in customer quality management and complaint handling. Knowledge of quality management systems, including ISO 9001, ISO 14001, ISO 45001, and VDA 6.3. Experience in conducting process or product audits. Experience supporting New Product Development (NPD) and production transfer projects. Knowledge of PPAP documentation and manufacturing quality processes. Continuous improvement mindset and willingness to expand professional competencies. ### Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. Make this great opportunity yours! ## At a glance - Posted by the employer: Oct 9, 2026 - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 12, 2026 - Listed for: 3 days - Location: Lodz, Lodz Province, Poland - Work arrangement: Hybrid - Employment type: Full-time[Apply on Emerson Electric’s careers site →](https://hdjq.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/26008566) ## More jobs at Emerson Electric ### [Production Planning Specialist](https://jobs.opennash.com/companies/emerson-electric/jobs/9dbc4e39f65f0e13cc9c/) Lodz, Lodz Province, Poland ### [Supplier Quality Engineer](https://jobs.opennash.com/companies/emerson-electric/jobs/68468d9dfc12585c6145/) Lodz, Lodz Province, Poland ### [Buyer](https://jobs.opennash.com/companies/emerson-electric/jobs/71cbe95f5cdff196c5a7/) Lodz, Lodz Province, Poland ### [EHS Specialist](https://jobs.opennash.com/companies/emerson-electric/jobs/50097a7975915c47d915/) Lodz, Lodz Province, Poland ### [Industrialization Processes Leader](https://jobs.opennash.com/companies/emerson-electric/jobs/c21c5ccca3cb72f4d608/) Lodz, Lodz Province, Poland ## Similar jobs at other companies ### [Sr. Process and Quality Engineer - Machining](https://jobs.opennash.com/companies/trane-technologies/jobs/28bd00c9b18b25057a88/) Trane Technologies · Monterrey, Nuevo León, Mexico ### [Customer Quality Engineer](https://jobs.opennash.com/companies/abb/jobs/6b70b2271327efa8ccea/) ABB · Stryama, Plovdiv, Bulgaria ### [Customer Quality Engineer](https://jobs.opennash.com/companies/sandisk/jobs/c455dd5d5d9ac79c39e2/) Sandisk ### [Project Manager & Process Engineer - Customer Operations](https://jobs.opennash.com/companies/sandisk/jobs/7b0ec85ee98f77cb79dd/) Sandisk ### [Lead Customer Quality Engineer](https://jobs.opennash.com/companies/eaton/jobs/20133d5d0ac3a6002a33/) Eaton · Vantaa, FIN OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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