[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All EMCOR Group jobs](https://jobs.opennash.com/companies/emcor-group/) · [Search jobs](/search/) EMCOR Group · Las Vegas, NV # Customer Service Representative Las Vegas, NV, US Full-time Customer Support Listed on EMCOR Group’s official careers site. Posted September 16, 2026. Check that it is still open and apply there. [Apply on EMCOR Group’s careers site →](https://careers-emcorgroup.icims.com/jobs/52476/customer-service-representative/job?in_iframe=1) [OpenNash Jobs](https://jobs.opennash.com/) / [EMCOR Group](https://jobs.opennash.com/companies/emcor-group/) / Customer Service Representative ## Job description ### About Us We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems. ### Job Summary The Customer Service Representative will follow up on existing accounts attend On-Site Kick-Offs and assist with contract renewals. This position is responsible for strengthening customer relationships by ensuring customers feel valued, heard, and supported. Success will be measured by improved customer retention, increased customer awareness of Mesa’s service offerings, and additional service opportunities generated through proactive communication and account support, which will be accomplished by evaluating our performance in communication, documentation, thoroughness, site surveys, technician performance, timeliness, and sense of value. ### Essential Duties & Responsibilities - Gain insight into our service performance - Document, with accuracy, customer responses and your impressions from these visits - Perform site surveys and other types of checks to ensure our quality - Present current service offerings and enhanced PM services when given the chance - Report all findings, customer opinions, pictures, and results to company leadership - Monitor all maintenance data to proactively respond to situations before the customer calls us - Be a positive influence in representing EMCOR/Mesa Energy Systems to our contract customers and as a fellow member of the contracts team. - Perform other duties as assigned. ### Qualifications - Bachelor’s Degree or equivalent experience. - MS Word, Excel, Outlook, and PowerPoint skills - Prior exposure to HVAC and mechanical equipment is beneficial - Must have strong verbal and listening communication skills and excellent telephone etiquette as well as professional friendly demeanor. - The ability to solve problems and act with appropriate urgency - Must have a valid driver’s license. #Mesa #LI-Mesa #LI-HVACjobs #LI-Onsite Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled. Affirmative Action Policy Please review our Affirmative Action Policy. ### Notice to Prospective Employees Notice to prospective employees There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent. ### Geographic Disclosure Benefits We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program. ## At a glance - Posted by the employer: Sep 16, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 32 days - Location: Las Vegas, NV, US - Employment type: Full-time[Apply on EMCOR Group’s careers site →](https://careers-emcorgroup.icims.com/jobs/52476/customer-service-representative/job?in_iframe=1) ## More jobs at EMCOR Group ### [Application Engineer I](https://jobs.opennash.com/companies/emcor-group/jobs/2d99ce0c613f939a8b9c/) Las Vegas, NV, US ### [Automation Project Manager](https://jobs.opennash.com/companies/emcor-group/jobs/c0bcaab0483b6add99cd/) Las Vegas, NV, US ### [Automation Technician I](https://jobs.opennash.com/companies/emcor-group/jobs/f0725a582253e3cc8719/) Las Vegas, NV, US ### [Automation Technician III](https://jobs.opennash.com/companies/emcor-group/jobs/66d677cb9c8508b44aac/) Las Vegas, NV, US ### [Building Automation Installer](https://jobs.opennash.com/companies/emcor-group/jobs/4bcf11fbfa365df956c5/) Las Vegas, NV, US ## Similar jobs at other companies ### [Customer Service Representative](https://jobs.opennash.com/companies/genuine-parts/jobs/f6dabec2462588201643/) Genuine Parts · Albany, NY ### [Customer Service Representative](https://jobs.opennash.com/companies/genuine-parts/jobs/106f2f846443006e31ef/) Genuine Parts · Anchorage, AK ### [Customer Service Representative](https://jobs.opennash.com/companies/sanmina-sci/jobs/ea1e864ed0aed28ce1ab/) Sanmina-SCI · Tatabanya, HU ### [Representative II, Customer Service Operations](https://jobs.opennash.com/companies/cardinal-health/jobs/a42b919930b550400ad9/) Cardinal Health · International ### [Customer Service Representative](https://jobs.opennash.com/companies/albertsons/jobs/411a7dc1f9568058b68d/) Albertsons · Melrose, MA, United States [Jobs in Las Vegas, NV](/locations/us/nv/las-vegas/)[Jobs in Nevada](/locations/us-nv/)[Customer Support jobs](/functions/customer-support/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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