[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Edwards Lifesciences · Malaysia-Kuala Lumpur BSC # Salesforce Business Analyst Malaysia-Kuala Lumpur BSC Sales Listed on Edwards Lifesciences’s official careers site. Posted October 28, 2026. Check that it is still open and apply there. [Apply on Edwards Lifesciences’s careers site →](https://edwards.wd5.myworkdayjobs.com/EdwardsCareers/job/Malaysia-Kuala-Lumpur-BSC/Salesforce-Business-Analyst_Req-51305) [OpenNash Jobs](https://jobs.opennash.com/) / [Edwards Lifesciences](https://jobs.opennash.com/companies/edwards-lifesciences/) / Salesforce Business Analyst ## Job description Innovation starts from the heart. Edwards Lifesciences is the global leader of patient-focused innovations for structural heart disease and critical care monitoring. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs How will you make an impact: Business Analysis & Solution Design Work with business stakeholders to understand commercial processes such as account and contact management, field activities, case management, pricing, marketing campaigns, partner portals and business planning. Turn business needs into clear user stories, functional specifications and acceptance criteria. Run fit-gap analysis against standard Salesforce capabilities, and recommend configuration-first options with clear trade-offs. Assess the impact of changes on the data model, security and sharing, integrations and existing functionality. Define clear technical requirements for developers when custom development (Apex, LWC, integrations) is needed. Configuration & Delivery Configure Salesforce Sales, Service and Experience Cloud, including objects, fields, page layouts, record types, validation rules, Flows, approval processes, permission sets, sharing rules, reports and dashboards. ### Take an active part in Agile delivery backlog refinement, sprint planning, sprint reviews and release planning. Prepare test scenarios, run system testing, and support business user acceptance testing (UAT) and production deployment. Platform Support & Continuous Improvement Own assigned incidents, service requests and minor enhancements end to end, within the agreed service levels. Run root cause analysis on system, data and integration issues, including integrations with ERP, data warehouse, marketing and analytics platforms. Support user access and license administration in line with regional governance standards. Find recurring issues and suggest improvements that make the platform more stable and the user experience better. Documentation & Enablement Create and maintain solution design, configuration and support documentation. Hand over knowledge to support teams, and prepare business trainers and super users to roll out new features. Collaboration & Compliance Work with external delivery partners, and review their estimates, solution approach and deliverable quality. Follow the company's SDLC, change control, data privacy and compliance requirements. ### Education & Experience Bachelor's degree in Computer Science or a related field with 4 years of relevant experience, or a Master's degree with 2 years of relevant experience, in a Business Systems Analyst or similar role. At least 3 years of hands-on Salesforce experience. Sales Cloud is required; Service Cloud or Experience Cloud is a plus. Salesforce Certified Administrator is required. Salesforce Business Analyst, Platform App Builder or Sales Cloud Consultant certification is preferred. ### Skills & Competencies Strong understanding of the Salesforce data model, security and sharing model, and Flow automation. Working knowledge of SOQL, Data Loader and data quality troubleshooting. Understanding of system integration concepts (APIs, middleware) and data flows between ERP and CRM. Experience with Agile delivery and tools such as Jira and ServiceNow. Strong analytical and problem-solving skills, with good attention to detail. Clear written and verbal communication, with the ability to explain technical topics in business terms. Ability to manage several priorities and work independently with minimal supervision. Comfortable working across cultures in a complex, matrixed regional organization. Fluent English is required. Mandarin or Japanese is a strong plus. ### What else we look for (Preferred) Experience in the life sciences, medical device or another regulated industry. Familiarity with validated systems, GxP or Good Documentation Practices. Exposure to Salesforce AI capabilities (Einstein, Agentforce) or analytics tools such as Tableau. Why Us?: Work on a strategic regional platform that directly supports commercial teams across Asia Pacific, Japan and Greater China. Grow your career in Salesforce and digital transformation within a collaborative, cross-regional team. Get exposure to new initiatives in CRM, integration, analytics and AI. ## At a glance - Posted by the employer: Oct 28, 2026 - First seen by OpenNash: Nov 1, 2026 - Last checked: Nov 8, 2026 - Listed for: 11 days - Location: Malaysia-Kuala Lumpur BSC[Apply on Edwards Lifesciences’s careers site →](https://edwards.wd5.myworkdayjobs.com/EdwardsCareers/job/Malaysia-Kuala-Lumpur-BSC/Salesforce-Business-Analyst_Req-51305) ## Hiring at Edwards Lifesciences - Open jobs: 364 - New in the last 7 days: After two weekly collections - Tracked since: Jul 10, 2026 [All Edwards Lifesciences jobs](https://jobs.opennash.com/companies/edwards-lifesciences/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Edwards Lifesciences ### [Business Operations Governance & Portfolio Management Intern](https://jobs.opennash.com/companies/edwards-lifesciences/jobs/5e74562c7ed0c7fd37b9/) Malaysia-Kuala Lumpur BSC ### [Intern, JAPAC Indirect Sourcing](https://jobs.opennash.com/companies/edwards-lifesciences/jobs/8e9574ed1f3780d3c578/) Malaysia-Kuala Lumpur BSC ### [Senior Analyst, Contracts (Mandarin - Chinese)](https://jobs.opennash.com/companies/edwards-lifesciences/jobs/ff09db8b5e87433d1716/) Malaysia-Kuala Lumpur BSC ### [Senior Analyst, Finance, Cost Accounting](https://jobs.opennash.com/companies/edwards-lifesciences/jobs/e0b2433f4fba5bf431ec/) Malaysia-Kuala Lumpur BSC ### [Senior Internal Auditor](https://jobs.opennash.com/companies/edwards-lifesciences/jobs/f5a6a1915089727d3070/) Malaysia-Kuala Lumpur BSC ## Similar jobs at other companies ### [Salesforce Business Analyst](https://jobs.opennash.com/companies/ntt/jobs/b7d5c6bebf1190c6e75a/) NTT · Buenos Aires, Argentina ### [Salesforce Business Analyst](https://jobs.opennash.com/companies/ntt/jobs/dc97760e1acadca839cb/) NTT · Bangalore, KA, IN, India ### [salesforce business analyst b2b wholesale](https://jobs.opennash.com/companies/richemont/jobs/66b4adb17b46a3648d82/) Richemont ### [Business Process Owner - MG Salesforce](https://jobs.opennash.com/companies/eaton/jobs/b9855d8914f98152fbb3/) Eaton · Pune, Maharashtra, IND ### [Lead Software Engineer - Salesforce Business Banking](https://jobs.opennash.com/companies/jpmorganchase/jobs/24c5ce8c72d84c69f1d9/) JPMorganChase · Hyderabad, Telangana, India [Sales jobs](/functions/sales/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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