[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Eaton jobs](https://jobs.opennash.com/companies/eaton/) · [Search jobs](/search/) Eaton · Arendal, Agder, NO +7 more # Technical Customer Service Specialist Arendal, Agder, NO +7 more Full-time Customer Support Listed on Eaton’s official careers site. Posted September 14, 2026. Check that it is still open and apply there. [Apply on Eaton’s careers site →](https://eaton.eightfold.ai/careers/job/687238848445) [OpenNash Jobs](https://jobs.opennash.com/) / [Eaton](https://jobs.opennash.com/companies/eaton/) / Technical Customer Service Specialist ## Job description At Eaton, we are dedicated to improving the quality of life and the environment through the use of power management technologies and services. Within our Global Energy Infrastructure Solutions (GEIS) business, the CEAG product line is a global leader in electrical equipment and solutions designed for hazardous and industrial environments. As a Technical Specialist you will be responsible for managing technical- and project inquiries of EX power distribution systems (ETO) and configured products for the Nordics region with focus on the Norwegian offshore market, supporting our Nordic customers and sales organization on technical issues, entering product orders in SAP as well as coordinating deliveries of products with our CEAG factories. In your future role as a Technical Specialist in our Customer Service department you will be provided with a clearly defined development plan. ### What you’ll do - Specifying and quoting offers for EX distribution panels. - Ensure all enquiries, quotations and orders are conducted in accordance with internal processes and Eaton trade policies. - Provide technical support to the hazardous area electrical sector for specialist equipment including control and distribution products. - Support Field Sales with identifying Sales opportunities through pro-active ### Case Management - Work in collaboration with key departments within the business such as technical, quality and operations to solve problems and provide customer approved solutions in adequate timescales with regard to both quality and delivery performance. - Close collaboration with customers to serve their needs and keep them informed about current technologies and product releases. - Standard report preparation and ensure SAP System and Master data is kept up to date and orders fully reflect the customer requirements regarding delivery and documentation. - Identify and implement methods to continually improve departmental cycle and quality of output. - Support other Eaton GEIS departments, like finance, logistics and customer support, when requested ### Qualifications - Certificate in Electrical engineering or comparable Electrical education - 5 years’ relevant work experience ### Skills - Broad understanding of technology within the area of expertise (EX electrical panels for hazardous applications) - Extensive experience in a customer-oriented job. - Excellent Project Management, communication, and problem-solving skills. - Norwegian language skills required, Strong English language skills (oral and written). - Good computer skills (SAP, MS Office, MS Excel, CRM system) - Highly effective communication skills - Well-organized, responsible, and ethical - A team player with high level of dedication - Ability to multi-task and prioritize work. ### What We Offer - Fully remote role based in Norway. - Flexible working hours that support work-life balance. - Career development opportunities within a global power management company. - Exposure to innovative CEAG and GEIS technologies serving critical industrial and offshore applications. - Inclusive and collaborative company culture focused on continuous learning and growth. - Comprehensive employee insurance coverage and other insurance benefits. - Attractive defined contribution pension plan. #LI-KK1 All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws. We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law. ## At a glance - Posted by the employer: Sep 14, 2026 - First seen by OpenNash: Oct 19, 2026 - Last checked: Oct 19, 2026 - Listed for: 35 days - Location: Arendal, Agder, NO +7 more - Employment type: Full-time[Apply on Eaton’s careers site →](https://eaton.eightfold.ai/careers/job/687238848445) ## More jobs at Eaton ### [Customer Service Engineer](https://jobs.opennash.com/companies/eaton/jobs/93ea880d809a1f2c06f2/) Terrassa, CT, ES +2 more ### [Customer Service Manager](https://jobs.opennash.com/companies/eaton/jobs/f09218c976c2850a3232/) Redditch, GBR ### [Customer Service Manager](https://jobs.opennash.com/companies/eaton/jobs/263e09e3df4148095f6a/) Titchfield, GBR ### [Customer Service Representative](https://jobs.opennash.com/companies/eaton/jobs/914fa45b1c5ae69dc135/) Cleveland, OH, US ### [Customer Service Representative](https://jobs.opennash.com/companies/eaton/jobs/3c588834661016a64f9a/) Hanoi, Ha Noi, VN ## Similar jobs at other companies ### [Senior Customer Service in Selangor, Selangor, Malaysia | Customer & Technical Support at Thermo Fisher Scientific](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/7240ce42440f6e03b7e1/) Thermo Fisher Scientific · Selangor, Malaysia ### [Supervisor, Customer Service in Lagunilla, Costa Rica | Customer & Technical Support at Thermo Fisher Scientific](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/16fe334472689070ae53/) Thermo Fisher Scientific · Lagunilla, Costa Rica ### [Technical Customer Experience Lead](https://jobs.opennash.com/companies/siemens/jobs/cc6aba665a73542e1c6b/) Siemens ### [Technical Customer Success Account Manager](https://jobs.opennash.com/companies/microsoft/jobs/e6b8685d15254299a57b/) Microsoft · India, Haryana, Gurgaon ### [Technical Customer Success Account Manager](https://jobs.opennash.com/companies/microsoft/jobs/dbe5386b63c0819881d7/) Microsoft · India, Maharashtra, Mumbai OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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