[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All East West Bancorp jobs](https://jobs.opennash.com/companies/east-west-bancorp/) · [Search jobs](/search/) East West Bancorp # Mortgage Support Manager Manager or lead Listed on East West Bancorp’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on East West Bancorp’s careers site →](https://careers-eastwestbank.icims.com/jobs/13202/mortgage-support-manager/job?in_iframe=1) [OpenNash Jobs](https://jobs.opennash.com/) / [East West Bancorp](https://jobs.opennash.com/companies/east-west-bancorp/) / Mortgage Support Manager ## Job description Introduction Since 1973, East West Bank has served as a pathway to success. With multiple locations across the U.S. and China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further. ### Overview The Mortgage Support Manager plays a critical role in supporting Mortgage Loan Originators (MLOs) by providing expert guidance on complex loan scenarios and resolving issues that may impede loan progression. This role also oversees the administration of the Bank’s Mortgage Loan Originator (MLO) licensing and registration program, ensuring full compliance with the Secure and Fair Enforcement for Mortgage Licensing (SAFE) Act, Nationwide Multistate Licensing System (NMLS) requirements, and applicable federal and state regulations. ### Responsibilities - Serve as a primary escalation point for MLOs, providing solutions to complex loan structuring and processing challenges - Troubleshoot and resolve issues that may delay or prevent loan progression - Manage end-to-end MLO licensing and registration activities through the Nationwide Multistate Licensing System (NMLS) - Coordinate onboarding and offboarding processes related to MLO licensing, sponsorships, and regulatory filings - Monitor and maintain active licenses, including renewals, continuing education requirements, and annual attestations - Track and interpret regulatory changes impacting SAFE Act and MLO licensing requirements, and communicate updates to stakeholders - Partner cross-functionally with compliance, operations, and sales teams to ensure seamless execution - Perform other duties as assigned ### Qualifications - Bachelor’s degree preferred, or equivalent combination of education and relevant experience - Minimum of 3+ years of experience in mortgage licensing, compliance, banking operations, or financial services administration - Strong knowledge of SAFE Act requirements, NMLS processes, and mortgage regulatory compliance Experience supporting mortgage sales and/or operations teams, with a strong understanding of workflow coordination and transaction lifecycles Working knowledge of Encompass loan origination system, including navigation, data entry, and pipeline management - Demonstrated ability to analyze and resolve complex issues within a regulated environment Exceptional attention to detail, with strong organizational and time management skills - Excellent written and verbal communication skills - Ability to work independently while effectively collaborating with cross-functional teams East West Bank is an equal opportunity employer. Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time. Compensation The base pay range for this position is USD $90,000.00/Yr. - USD $130,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Jul 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 99 days[Apply on East West Bancorp’s careers site →](https://careers-eastwestbank.icims.com/jobs/13202/mortgage-support-manager/job?in_iframe=1) ## More jobs at East West Bancorp ### [AI Governance](https://jobs.opennash.com/companies/east-west-bancorp/jobs/401420c22560b01fc1bc/) ### [AVP-Senior BSA Analyst](https://jobs.opennash.com/companies/east-west-bancorp/jobs/008f44476cfc5a960dbe/) ### [AVP-Senior BSA Analyst OFAC](https://jobs.opennash.com/companies/east-west-bancorp/jobs/7d8e98a6cfce4a6a42d3/) ### [Area Manager](https://jobs.opennash.com/companies/east-west-bancorp/jobs/75d4f065178816f95f9e/) ### [Associate Banker](https://jobs.opennash.com/companies/east-west-bancorp/jobs/6eef2de5befb28b2808c/) ## Similar jobs at other companies ### [Retail Mortgage Loan Originator](https://jobs.opennash.com/companies/truist/jobs/53b81b587a0e8866e791/) Truist ### [Residential Mortgage Specialist-Ontario](https://jobs.opennash.com/companies/national-bank-of-canada/jobs/640b7c59da25191c1db0/) National Bank of Canada ### [Residential Mortgage Specialist-Quebec province](https://jobs.opennash.com/companies/national-bank-of-canada/jobs/db2072d5c28fa327e021/) National Bank of Canada ### [Condo Underwriter - Mortgage - Remote in Mesa, Arizona, United States](https://jobs.opennash.com/companies/zions-bancorp/jobs/57e43c19368a73019319/) Zions Bancorp ### [Senior Analyst_Investment, Loan & Real Estate Team (Japan Mortgage Loan) GG10_#21083](https://jobs.opennash.com/companies/metlife/jobs/1df48b0b80bf5d5727f3/) MetLife OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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