[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All DSV jobs](https://jobs.opennash.com/companies/dsv/) · [Search jobs](/search/) DSV · Paranaque, Metro Manila, PH # Business Support Assistant Paranaque, Metro Manila, PH Administrative Listed on DSV’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there. [Apply on DSV’s careers site →](https://jobs.dsv.com/job/Paranaque-Business-Support-Assistant-Metr-1701/1437949833/) [OpenNash Jobs](https://jobs.opennash.com/) / [DSV](https://jobs.opennash.com/companies/dsv/) / Business Support Assistant ## Job description ### Job Req Number 126561 Time Type: Full Time The Business Support Assistant is responsible for Control Tower transactional activities related to track & tracing, shipment updating, uploading documents and real-time temperature alert monitoring. They must ensure the highest quality of service for control tower processes which includes compliance to KPI – Quality, Timeliness and Utilization / Productivity. They are expected to proactively communicate issues identified with the process and provide improvement suggestions. Key Tasks & Deliverables Track and monitor shipment milestones/events and update nominated system when applicable. Provide missing milestones report to the Account Management team including the stations that need to provide expected action. Escalate noncompliance when necessary. Monitor mailbox and other data source for potential shipment delay, vessel change, shipment update and data revision (whichever applicable). Upload shipping documents into CW1 or another designated system. Monitor exceptions related to temperature alerts and send follow up emails timely until issues are fixed. Advise any discrepancies in the shipment information especially those that cannot be resolved from our end. Respond to related queries. Report on irregularities as per SOP and Global KPI. Perform proper escalation when necessary. Promote and initiate process improvement. Participate actively on projects that may lead to process efficiency. Meet and/or exceed expectations as defined on the SLA. Prepare daily and weekly volume reports. Ensure accuracy on work outputs. Participate in team huddles and stakeholder meetings. Actualize team weekly health check reports when needed. Work under the direction of a Team Leader. ### Education and Skills Freight-forwarding / logistics education is an advantage. Fresh graduates are welcome, preferably those with a course related to freight forwarding or logistics Knowledge of different transport management systems is an advantage. Good know-how in MS-Office (Outlook /Excel – Intermediate to advanced) Good know-how in web-based applications / Internet Quick comprehension and great focus at work Resilient and has ability to prioritize and meet deadlines Accurate and reliable Ability to work in a team Good interpersonal skills Open and flexible in meeting customer demands / service attitude Able to cooperate with various units in DSV (GBS and Local Teams) DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 19, 2026 - Listed for: 7 days - Location: Paranaque, Metro Manila, PH[Apply on DSV’s careers site →](https://jobs.dsv.com/job/Paranaque-Business-Support-Assistant-Metr-1701/1437949833/) ## More jobs at DSV ### [Administrative Specialist](https://jobs.opennash.com/companies/dsv/jobs/96524860782a14237aac/) Paranaque, Metro Manila, PH ### [Assistant Pricing Analyst](https://jobs.opennash.com/companies/dsv/jobs/703d8914af11784833fc/) Paranaque, Metro Manila, PH ### [Business Support Assistant - FR Parcel](https://jobs.opennash.com/companies/dsv/jobs/3cdbb7bd0b882e6f8b3f/) Paranaque, Metro Manila, PH ### [Customs Assistant AE](https://jobs.opennash.com/companies/dsv/jobs/ebcf702660b724de48e8/) Paranaque, Metro Manila, PH ### [Business Implementation Specialist](https://jobs.opennash.com/companies/dsv/jobs/9e23c8910afaf52a8734/) Paranaque, Metro Manila, PH ## Similar jobs at other companies ### [Senior Administrative Assistant (Administrative Support Assistant III) - Consumer & Small Business Legal](https://jobs.opennash.com/companies/capital-one-financial/jobs/7ac75dd270323fecbe4f/) Capital One Financial ### [Business Support Executive](https://jobs.opennash.com/companies/gsk/jobs/a248e2c972aaa519eb78/) GSK · Auckland, New Zealand ### [Intermediate Business Application Support Analyst](https://jobs.opennash.com/companies/aegon/jobs/f25b8138bde8aabfcd9d/) Aegon ### [Business Support, Customer Service](https://jobs.opennash.com/companies/jones-lang-lasalle/jobs/d37fcc1a6f2da3c1ad71/) Jones Lang LaSalle · Hyderabad, TS ### [Work Experience: Business Support](https://jobs.opennash.com/companies/safran/jobs/4ac41d7e6c7449616f3b/) Safran OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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