[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All DSV jobs](https://jobs.opennash.com/companies/dsv/) · [Search jobs](/search/) DSV · Lisbon, PT # Group IT Crisis Management & Resilience Manager - Focus Crisis Response Lisbon, PT Manager or lead IT & Infrastructure Listed on DSV’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there. [Apply on DSV’s careers site →](https://jobs.dsv.com/job/Lisbon-Group-IT-Crisis-Management-&-Resilience-Manager-Focus-Crisis-Response-11-1050-094/1419074533/) [OpenNash Jobs](https://jobs.opennash.com/) / [DSV](https://jobs.opennash.com/companies/dsv/) / Group IT Crisis Management & Resilience Manager - Focus Crisis Response ## Job description ### Número da Solicitação de Emprego 121006 Horário: Full Time PLEASE REMEMBER TO CLICK "APPLY" BUTTON AFTER SAVING YOUR PROFILE TO COMPLETE YOUR APPLICATION PROCESS. Take charge and make a significant impact on the implementation and operation of our IT crisis management capabilities on a global scale. As our Group IT Crisis Management & Resilience Manager – Focus Crisis Response (*), located in Lisbon, Portugal, you will be a driving force behind our IT crisis management framework. You will collaborate closely with global, regional and local IT management, supporting the implementation of crisis readiness and response measures. In addition, you will develop, facilitate, and evaluate crisis management exercises to continuously strengthen our crisis resilience posture. ### Key Responsibilities Crisis Preparedness (Normal Operations) - Develop, maintain, and continuously improve the IT Crisis Response - Plans, response procedures, escalation criteria, and interfaces to related functions such as Major Incident Management - Establish and manage IT crisis on-call and roster plans to ensure continuous coverage and effective response readiness - Own and continuously enhance the IT CMT toolbox, ensuring that all crisis management tools, contact lists, collaboration platforms, and supporting resources remain current and operational - Plan, facilitate, and evaluate regular crisis management exercises, including tabletop exercises and alert drills, to validate response capabilities and drive continuous improvement Ensure IT CMT members are trained, prepared, and capable of responding effectively during crisis situations Crisis Response (Crisis Situations) Activate and deactivate the IT Crisis Management Team in accordance with established procedures - Manage crisis coordination activities, including response logging, information triage, and the routing of critical information to appropriate stakeholders - Collect, consolidate, and analyze information from multiple teams to produce situational reports for leadership and key stakeholders Continuously monitor the situation, assess impacts and risks, and support timely response and containment actions The Skillset You Bring - Bachelor's degree or higher in Information Technology, Computer Science, Engineering, Security Studies, Business Management, or a related field, or an equivalent combination of education and experience. Several years of hands-on experience in Crisis Management, Business Continuity Management (BCM), IT Service Continuity Management (ITSCM), or Cyber Incident Response Management. Expert knowledge and proven experience in crisis prevention, preparedness, communication, coordination, and response. Demonstrated expertise in designing, facilitating, and evaluating crisis management exercises, including tabletop and simulation-based formats. Strong understanding of crisis governance, escalation management, and operational response coordination. Excellent communication and stakeholder management skills, with the ability to synthesize complex information and provide clear situational reporting. A structured, analytical, and solution-oriented approach, enabling effective decision-making in complex and high-pressure situations. Strong organizational skills, attention to detail, and the ability to coordinate multiple stakeholders during both preparedness and response activities. ### What we offer Permanent contract Private medical care English courses - financial or co-financed by company Food allowance - Work schedule 35h/week Comprehensive onboarding program Buddy Good access to public transports DSV – Global - Transport and Logistics Trabalhar na DSV significa trabalhar numa liga diferente. Como líder global em transporte e logística, estamos numa extraordinária viagem de crescimento. Vamos crescer juntos enquanto continuamos a inovar, digitalizar e desenvolver as nossas conquistas. Com cerca de 150.000 colegas em mais de 90 países, trabalhamos todos os dias para oferecer serviços sólidos e satisfazer as necessidades dos nossos clientes, ajudando-os a atingir os seus objetivos. Sabemos que a melhor forma de o conseguir é trazendo novos talentos, novas perspetivas e indivíduos ambiciosos como você. Na DSV, o desempenho está no nosso ADN. Não trabalhamos apenas – o nosso objetivo é moldar o futuro da logística. Esta ambição alimenta um ambiente dinâmico construído com base na colaboração mundial em equipa, responsabilidade e ação. Valorizamos a inclusão, acolhemos diferentes culturas e respeitamos a dignidade e os direitos de cada indivíduo. Se quer causar impacto, ter a confiança dos clientes e desenvolver a sua carreira numa empresa com visão de futuro, este é o lugar para estar. Comece aqui. Vá a qualquer lugar Visite dsv.com e siga-nos no LinkedIn e no Facebook ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 19, 2026 - Listed for: 7 days - Location: Lisbon, PT[Apply on DSV’s careers site →](https://jobs.dsv.com/job/Lisbon-Group-IT-Crisis-Management-&-Resilience-Manager-Focus-Crisis-Response-11-1050-094/1419074533/) ## More jobs at DSV ### [Senior IT Specialist - Blue Yonder Dispatcher (M/F/D)](https://jobs.opennash.com/companies/dsv/jobs/1084ea1099af896673dd/) Lisbon, PT ### [Senior IT Supporter, Blue Yonder/JDA WMS solutions - Dispatcher (M/F/D)](https://jobs.opennash.com/companies/dsv/jobs/18724e304f2d37c3ff02/) Lisbon, PT ### [Lead Backend Developer](https://jobs.opennash.com/companies/dsv/jobs/01ee99dd2d8b93006558/) Lisbon, PT ### [Lead Full Stack Developer](https://jobs.opennash.com/companies/dsv/jobs/f94f7f1632ea1f9cedd1/) Lisbon, PT ### [Lead Solution Architect](https://jobs.opennash.com/companies/dsv/jobs/f9a8553f3cfb5b6cb828/) Lisbon, PT ## Similar jobs at other companies ### [Director, Enterprise Resilience & Crisis Management](https://jobs.opennash.com/companies/nextpower/jobs/9800c79021f114cbd1ab/) Nextpower ### [Technology Support Lead - Business Resiliency Incident & Crisis Management](https://jobs.opennash.com/companies/jpmorganchase/jobs/22d3cb9d28b98cef2634/) JPMorganChase · Hyderabad, Telangana, India ### [AVP, Third Party BCM Resilience Manager, Group Business Continuity Management, Group COO](https://jobs.opennash.com/companies/dbs/jobs/9995f7aab5daa6e564ba/) DBS · Singapore - East ### [Crisis & Resilience Specialist (Hybrid set up)](https://jobs.opennash.com/companies/swiss-re/jobs/549f2aba49840497bfd7/) Swiss Re · Bratislava, SK ### [Senior Crisis & Resilience Manager (Hybrid set up)](https://jobs.opennash.com/companies/swiss-re/jobs/7fcd731a8bcdbe57c493/) Swiss Re · Bratislava, SK OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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