[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Dover jobs](https://jobs.opennash.com/companies/dover/) · [Search jobs](/search/) Dover · Madison, IN # Shop Equipment Technical Consultant Madison, Indiana, USA Full-time Consulting Listed on Dover’s official careers site. Posted September 28, 2026. Check that it is still open and apply there. [Apply on Dover’s careers site →](https://dover.wd103.myworkdayjobs.com/Dover/job/Madison-Indiana-USA/Shop-Equipment-Technical-Consultant_JR101738-1) [OpenNash Jobs](https://jobs.opennash.com/) / [Dover](https://jobs.opennash.com/companies/dover/) / Shop Equipment Technical Consultant ## Job description ### COMPANY OVERVIEW Dover’s Vehicle Service Group (VSG) is the global leader in vehicle service equipment. It is one of the founding companies of Dover Corporation, an eight billion dollar diversified global manufacturer. VSG consists of fifteen leading vehicle lifting (Rotary, Forward, Blitz, Ravaglioli etc.), collision repair (Chief), wheel services, diagnostics (Butler, Rotary, Chief and Ravaglioli) and tier-one automotive brands (Warn Automotive) with operations worldwide, including regional business operation centers and large manufacturing facilities in the U.S., Europe and Asia. ### Contact Center Customer Service Technical provides post-sale technical customer service to business or end-consumer customers via phone, online chat, or text including: - Responding to a high volume of low complexity technical inquiries (e.g., equipment or software installation/activation/troubleshooting, providing technical product specifications & information on compatibility with other products, etc.). Providing responses to customer inquiries based on pre-determined scripts and other response guidance tools. Recommending alternative products or services (e.g., warranties) as part of customer issue resolution This position is not compensated based on achievement of sales targets. ### Work Environment Typically located in a call center environment A Professional 3 applies advanced knowledge of job area typically obtained through advanced education and work experience. Responsibilities typically include: Managing projects / processes, working independently with limited supervision.. Coaching and reviewing the work of lower level professionals.. Problems faced are difficult and sometimes complex. This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. ### Fraudulent Recruiting Disclaimer Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at [https://careers.dovercorporation.com/](https://careers.dovercorporation.com/). To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site. ## At a glance - Posted by the employer: Sep 28, 2026 - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: 22 days - Location: Madison, Indiana, USA - Employment type: Full-time[Apply on Dover’s careers site →](https://dover.wd103.myworkdayjobs.com/Dover/job/Madison-Indiana-USA/Shop-Equipment-Technical-Consultant_JR101738-1) ## More jobs at Dover ### [Digital Technology Manager](https://jobs.opennash.com/companies/dover/jobs/7b4e125d3647fe8c8524/) Madison, Indiana, USA ### [Director of Product Management](https://jobs.opennash.com/companies/dover/jobs/96fef2ba510d64b67cce/) Madison, Indiana, USA ### [Director, Ops Finance](https://jobs.opennash.com/companies/dover/jobs/e223dbed7f24af8a2a35/) Madison, Indiana, USA ### [Field Service Dispatcher](https://jobs.opennash.com/companies/dover/jobs/723327a16bfaa5674f81/) Madison, Indiana, USA ### [Grade 3 Assembly](https://jobs.opennash.com/companies/dover/jobs/66208e616e0193449211/) Madison, Indiana, USA ## Similar jobs at other companies ### [Tools & Equipment Technical Sales Specialist](https://jobs.opennash.com/companies/genuine-parts/jobs/05ddee7f1872cef19086/) Genuine Parts · Little Rock, AR ### [2027 Technical Sales Intern - Equipment](https://jobs.opennash.com/companies/trane-technologies/jobs/a963f46cb8c8b5033689/) Trane Technologies · Ashland, Virginia, United States of America ### [2027 Technical Sales Intern - Equipment](https://jobs.opennash.com/companies/trane-technologies/jobs/fd8359683e98f93136b4/) Trane Technologies · Atlanta, Georgia, United States of America ### [Senior Consultant, Technical Sales Support - OptiFreight](https://jobs.opennash.com/companies/cardinal-health/jobs/05e27924da3626baee4f/) Cardinal Health · TX CA ### [Heavy Equipment Technician (Shop)](https://jobs.opennash.com/companies/komatsu/jobs/d68103950bf27e371e4d/) Komatsu · Hatfield, Pennsylvania, USA [Jobs in Madison, IN](/locations/us/in/madison/)[Jobs in Indiana](/locations/us-in/)[Consulting jobs](/functions/consulting/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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