[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Deutsche Post jobs](https://jobs.opennash.com/companies/deutsche-post/) · [Search jobs](/search/) Deutsche Post # Service Point Advisor (Sale) Casablanca, Grand Casablanca, Morocco Listed on Deutsche Post’s official careers site. Posted October 6, 2026. Check that it is still open and apply there. [Apply on Deutsche Post’s careers site →](https://careers.dhl.com/global/en/job/DPDHGLOBALAV383446ENGLOBALEXTERNAL/Service-Point-Advisor-Sale) [OpenNash Jobs](https://jobs.opennash.com/) / [Deutsche Post](https://jobs.opennash.com/companies/deutsche-post/) / Service Point Advisor (Sale) ## Job description YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express ABOUT THE ROLE: Deliver a high level of customer service at the Service Point, ensuring excellent customer experience while promoting DHL products and services, and contributing to revenue and shipment targets achievement. ### YOUR TASKS Act as a brand ambassador for DHL, providing professional, friendly and courteous service to all customers. Handle walk-in customers efficiently, ensuring immediate attention and response to their shipping needs. Promote and sell DHL products and value-added services to achieve revenue and shipment targets. Build and maintain strong relationships with new and existing customers, including local stakeholders (e.g. mall management). Follow up on customer enquiries and ensure accurate information is provided on services, pricing, transit times and documentation requirements. Manage customer complaints effectively and implement corrective actions to avoid recurrence. Ensure compliance with Service Point procedures and GSOP standards, including safety and operational processes. Maintain accurate daily operations including shipment processing, manifesting and CIA checks. Ensure proper handling and reconciliation of cash, including float management and CAA compliance. Maintain Service Point readiness by ensuring availability of supplies, equipment and proper functioning of tools. Identify opportunities to improve customer experience, processes and service quality. Contribute to achieving KPIs such as NPA, revenue targets (RPD / SPD) and year-on-year growth objectives. Work collaboratively with internal teams to ensure seamless service delivery and customer satisfaction. ### YOUR PROFILE Minimum Bac +2 or equivalent qualification. Strong customer service orientation with a passion for delivering excellent customer experience. Good command of French, spoken and written. Good organizational skills with ability to manage priorities and workload effectively. Ability to work under pressure in a fast-paced and time-sensitive environment. Strong interpersonal and communication skills. Good knowledge of service industry practices; logistics or international business knowledge is an advantage. Presentable, professional and customer-focused attitude. ### Competencies Problem Solving: Takes ownership of customer enquiries and provides effective solutions. ### Customer Orientation Builds long-term relationships and ensures customer satisfaction. ### Planning & Organizing Manages daily tasks efficiently to meet operational and sales targets. ### Results Orientation Focuses on achieving revenue, shipment and service KPIs. ### Teamwork Works collaboratively and contributes to a positive team environment. ### Communication Communicates clearly and effectively with customers and internal stakeholders. ### Attention to Detail Ensures accuracy in transactions, documentation and cash handling ## At a glance - Posted by the employer: Oct 6, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 14 days - Location: Casablanca, Grand Casablanca, Morocco[Apply on Deutsche Post’s careers site →](https://careers.dhl.com/global/en/job/DPDHGLOBALAV383446ENGLOBALEXTERNAL/Service-Point-Advisor-Sale) ## More jobs at Deutsche Post ### [Airfreight ACC Specialist](https://jobs.opennash.com/companies/deutsche-post/jobs/3e117b8f3b5d040fb154/) Casablanca, Grand Casablanca, Morocco ### [CDZ Declaration Coordinator](https://jobs.opennash.com/companies/deutsche-post/jobs/82dd9fd72fa794f2a39a/) Casablanca, Grand Casablanca, Morocco ### [Customs Clearance Admin](https://jobs.opennash.com/companies/deutsche-post/jobs/14f38085b4f74f9be4f3/) Casablanca, Grand Casablanca, Morocco ### [Customs Clearance Broker](https://jobs.opennash.com/companies/deutsche-post/jobs/d25793dcdd97e1b47f3f/) Casablanca, Grand Casablanca, Morocco ### [Déclarant](https://jobs.opennash.com/companies/deutsche-post/jobs/4ca0c731fc7956d28583/) Casablanca, Grand Casablanca, Morocco ## Similar jobs at other companies ### [Retail/Point of Sale Cntr Mgr-Retail Manager](https://jobs.opennash.com/companies/estee-lauder/jobs/f3fea42d4f76880591aa/) The Estée Lauder Companies · Castle Hill, NSW, AU, Australia ### [스타필드 고양점 Sale Advisor](https://jobs.opennash.com/companies/hm-hennes-mauritz/jobs/4af9abe9d14e489430d1/) H&M - Hennes & Mauritz · Goyang-si, Gyeonggi-do, Korea, republic of ### [Point-of-Sale Insurance Specialist](https://jobs.opennash.com/companies/metlife/jobs/2f9258cc7466fd783c69/) MetLife ### [Clinique Boots Bournemouth Castle Point 30hr Beauty Advisor (Sunday working essential)](https://jobs.opennash.com/companies/estee-lauder/jobs/e31d6971d2213641d346/) The Estée Lauder Companies · Bournemouth, HAM, GB, United Kingdom ### [Point of Sale Specialist](https://jobs.opennash.com/companies/mondelez-international/jobs/8960ed81cac0fee91168/) Mondelez International · Athens, Greece OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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