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Deutsche Post · NOIDA, Uttar Pradesh, India

# Territory Service Representative384949

NOIDA, Uttar Pradesh, India 

Listed on Deutsche Post’s official careers site. Posted October 10, 2026. Check that it is still open and apply there.
[Apply on Deutsche Post’s careers site →](https://careers.dhl.com/global/en/job/DPDHGLOBALAV384949ENGLOBALEXTERNAL/Territory-Service-Representative384949)

[OpenNash Jobs](https://jobs.opennash.com/) / [Deutsche Post](https://jobs.opennash.com/companies/deutsche-post/) / Territory Service Representative384949

## Job description

### Pickup & Delivery Operations
- Perform timely pickup and delivery of customer shipments within the assigned route or territory.
- Ensure all shipments are delivered within committed service timelines.
- Verify shipment details before pickup and delivery.
- Handle shipments carefully to prevent damage or loss.
- Maintain delivery productivity and route efficiency.

### Customer Service Excellence
- Serve as the face of Blue Dart during every customer interaction.
- Maintain courteous, professional and customer-centric behaviour at all times.
- Resolve basic customer queries during pickups and deliveries.
- Escalate customer concerns or operational exceptions promptly.
- Maintain high standards of grooming, behaviour and professionalism.

### COD & Documentation Management
- Collect Cash on Delivery (COD) payments wherever applicable.
- Ensure accurate cash handling and timely remittance as per company procedures.
- Obtain Proof of Delivery (POD), customer acknowledgements and required shipment documentation.
- Ensure documentation accuracy and compliance with operational procedures.
- Report discrepancies immediately.

### Operational Compliance
- Scan shipments accurately using handheld devices or approved digital platforms.
- Ensure shipment status updates are completed in real time.
- Follow all Standard Operating Procedures (SOPs) during pickup and delivery activities.
- Adhere to company policies relating to shipment handling, documentation and customer interaction.
- Support operational requirements during peak business periods.

### Safety & Security
- Follow all road safety guidelines while operating company or personal vehicles.
- Ensure safe handling and security of customer shipments throughout transit.
- Wear the prescribed company uniform and personal protective equipment wherever applicable.
- Report accidents, incidents or unsafe conditions immediately.
- Protect company assets and customer property.

### Vehicle & Asset Responsibility
- Maintain the assigned vehicle or personal two-wheeler in roadworthy condition.
- Ensure all statutory vehicle documents remain valid.
- Maintain cleanliness and basic upkeep of the vehicle.
- Report maintenance requirements promptly.

### Workplace Discipline & Brand Representation
- Maintain high standards of personal grooming, hygiene and professional appearance.
- Wear the prescribed Blue Dart uniform and identity card while on duty.
- Demonstrate discipline, punctuality and professionalism at all times.
- Follow workplace rules, operational discipline and company policies.
- Represent the Blue Dart brand positively through behaviour, teamwork and commitment to service excellence. Team Collaboration
- Work closely with Shift In-charges and branch operations teams.
- Support colleagues during operational contingencies.
- Participate in operational briefings and safety meetings.

## At a glance
- Posted by the employer: Oct 10, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 13, 2026
- Listed for: 3 days
- Location: NOIDA, Uttar Pradesh, India[Apply on Deutsche Post’s careers site →](https://careers.dhl.com/global/en/job/DPDHGLOBALAV384949ENGLOBALEXTERNAL/Territory-Service-Representative384949)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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