[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Deutsche Post jobs](https://jobs.opennash.com/companies/deutsche-post/) · [Search jobs](/search/) Deutsche Post · Erlanger, KY # Customs Support - BTO Agent (Sunday - Thursday, 9:00 a.m. - 5:30 p.m.) Erlanger, Kentucky, United States of America Listed on Deutsche Post’s official careers site. Posted October 7, 2026. Check that it is still open and apply there. [Apply on Deutsche Post’s careers site →](https://careers.dhl.com/global/en/job/DPDHGLOBALAV381368ENGLOBALEXTERNAL/Customs-Support-BTO-Agent-Sunday-Thursday-9-00-a-m-5-30-p-m) [OpenNash Jobs](https://jobs.opennash.com/) / [Deutsche Post](https://jobs.opennash.com/companies/deutsche-post/) / Customs Support - BTO Agent (Sunday - Thursday, 9:00 a.m. - 5:30 p.m.) ## Job description What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL today… We have an immediate career opportunity for a qualified Customs Support Agent. As a Customs Support Agent, you will contact customers (shippers and receivers) regarding clearance matters to ensure compliance of federal regulations and the safe and fast delivery of the customer’s shipment. In order to do this, we have to comply with government regulations. In addition agents will also be asked to examine various documents including invoices and air way bills. ### Key Responsibilities - Make contact with customers using all forms of communication to obtain correct documentation to comply with US Custom regulations and US Government Agencies - Research tariff codes through government websites - Processes all requests for extensions and cancellation of shipments Comply with government regulations by supplying missing customer information - Maintain lines of communication with all departments. (internal/external) - Review documents to determine information needed for Customs clearance - Communicate with origin and destination locations regarding shipment status, special handling and delivery processes - Verify shipment documents for accuracy Assign shipments for correction - Ensure correct and accurate information transmitted in DHL Clearance Skills & Qualifications: High School Diploma or Equivalent Overtime is required 1-3 years of customer service experience preferred - 1 year experience in transportation or customs preferred. Proficiency with Microsoft Office (Word, Excel, Outlook), database and web-based applications Good oral and written communication, problem solving and interpersonal skills both email and phone etiquette a must This position requires access to secured airport areas. Selected candidates must be able to obtain and maintain a Security Identification Display Area (SIDA) badge, which includes passing a criminal history records check, fingerprinting, and meeting all federal, state, and local regulatory requirements. Candidates must be able to provide all documentation necessary to support the badging process. Employee Benefits & Incentives DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include: Competitive Pay Bonus/Incentive Programs Retirement Savings – 401K with company match Medical, Dental, Vision, well-being programs Tuition Reimbursement Generous Paid Time Off Paid Leave Employee Discount Program Employee Assistance & Work Life Program Outstanding training opportunities DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: [https://www.eeoc.gov/employers/eeo-law-poster](https://www.eeoc.gov/employers/eeo-law-poster) We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. ## At a glance - Posted by the employer: Oct 7, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 13, 2026 - Listed for: 6 days - Location: Erlanger, Kentucky, United States of America[Apply on Deutsche Post’s careers site →](https://careers.dhl.com/global/en/job/DPDHGLOBALAV381368ENGLOBALEXTERNAL/Customs-Support-BTO-Agent-Sunday-Thursday-9-00-a-m-5-30-p-m) ## More jobs at Deutsche Post ### [B5 Truck Dock Ops Lead (A3, 3rd Shift)](https://jobs.opennash.com/companies/deutsche-post/jobs/b81f8d9012d596e03c5f/) Erlanger, Kentucky, United States of America ### [BIT Program Manager](https://jobs.opennash.com/companies/deutsche-post/jobs/f420a41fa90007f81f12/) Erlanger, Kentucky, United States of America ### [Control Tower Clearance Agent (Monday - Friday, 4:00 p.m. - 12:30 a.m.)](https://jobs.opennash.com/companies/deutsche-post/jobs/0d2025789d0d1684e291/) Erlanger, Kentucky, United States of America ### [Customer Contact Supervisor (STAR/Premier - Tuesday - Saturday, 9:00 a.m. - 5:30 p.m.)](https://jobs.opennash.com/companies/deutsche-post/jobs/661a16237379937ad929/) Erlanger, Kentucky, United States of America ### [Customs Entry Writer](https://jobs.opennash.com/companies/deutsche-post/jobs/6b2fc3f7d3bc3a21dedf/) Erlanger, Kentucky, United States of America ## Similar jobs at other companies ### [Customs Brokerage Agent- Logistics-Cargo Customs](https://jobs.opennash.com/companies/expeditors-international/jobs/5b1293896f4a5d9b2d2f/) Expeditors International · Salt Lake City, UT, United States ### [Customs Brokerage Agent](https://jobs.opennash.com/companies/expeditors-international/jobs/e96113128506cbc6a78c/) Expeditors International · Ellenwood, GA, United States ### [Customs Trade Agent](https://jobs.opennash.com/companies/fedex/jobs/92e5f91c9c228e1d79a0/) FedEx · Jonesboro, AR, US ### [Customs Trade Agent](https://jobs.opennash.com/companies/fedex/jobs/e8e3773ef6513a5b449f/) FedEx · Tonawanda, NY, US ### [Business Support Engineer - Meta Business Agent](https://jobs.opennash.com/companies/meta-platforms/jobs/a026870eb71660e8faf7/) Meta Platforms · Austin, TX +1 more OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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