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Deutsche Post

# Key Account Manager

Shanghai, China, People's Republic of Full-time Manager or lead Sales 

Listed on Deutsche Post’s official careers site. Posted November 2, 2026. Check that it is still open and apply there.
[Apply on Deutsche Post’s careers site →](https://careers.dhl.com/global/en/job/DPDHGLOBALAV389314ENGLOBALEXTERNAL/Key-Account-Manager)

[OpenNash Jobs](https://jobs.opennash.com/) / [Deutsche Post](https://jobs.opennash.com/companies/deutsche-post/) / Key Account Manager

## Job description

### Main Accountabilities

Customer
- Provide customer orientated service at all times relating to sales and operation issues.
- Plan and co-ordinate national sales activities to retain and develop sustaining sales revenue
- Drive/support development of new/innovation service or value creation as part of continuous development to meet customers' needs
- To drive and manage profitable growth with the assigned customer
- Develop and manage China brand customers to expand market share and business opportunities globally.

### Stakeholder
- Identify and develop relationship with Customer contacts, including but not limited to decision makers, coaches, gatekeepers, influencers
- Work with third party service providers like packing companies, carriers, truckers or shipping lines for special projects
- Work with other DHL divisions for end-end supply chain solutions and collaborations
- Work with countries and internal departments such as Products, VAS, Finance, First Choice, BPO, IT and Implementation to satisfy customers' needs and ensure service continuity
- Coach and work closely with virtual team - District/Branch/Sales and Business Support Managers
- Regular Performance Dialogue with Regional RAD/Sector Heads and BSMs Measurement Criteria / KPIs
- Existing customer retention & continued patronage
- Developing new revenue and profitable growth
- Timely settlement of customer issues and disputes
- Increase SOW of China brand customers in terms of volume & GP
- Achieve excellent agreed sales and related targets (e.g., pipelines, sales calls, etc.)
- RFI/RFQ Response
- Relationship Mapping
- End to End solution
- Sales & Product Collaboration
- Virtual Team Management Requirements Skills
- Planning and Organization
- Good Interpersonal skills
- Excellent Communication skills
- Passion to develop new customers
- Influencing skills
- Negotiation skills
- Ability to work under stress Experience 1.3 to 5 years in the logistics or forwarding Industry 2.Least 2 years in dealing with Major Accounts on a country level 3.Relevant experience in International supply chain will be an advantage 4.With experience in maintaining and developing key domestic brands and enterprises will be an advantage

### Educational Qualifications
- Degree Holder, relevant post graduate qualification will be an advantage
- Fluent use of English (both written and spoken)
- Competent Computer skills required.

## At a glance
- Posted by the employer: Nov 2, 2026
- First seen by OpenNash: Nov 3, 2026
- Last checked: Nov 3, 2026
- Listed for: 1 day
- Location: Shanghai, China, People's Republic of
- Employment type: Full-time[Apply on Deutsche Post’s careers site →](https://careers.dhl.com/global/en/job/DPDHGLOBALAV389314ENGLOBALEXTERNAL/Key-Account-Manager)

## Hiring at Deutsche Post
- Open jobs: 13,093
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 13, 2026

[All Deutsche Post jobs](https://jobs.opennash.com/companies/deutsche-post/) · [Weekly hiring report](/reports/hiring/)

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