[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Deutsche Post jobs](https://jobs.opennash.com/companies/deutsche-post/) · [Search jobs](/search/) Deutsche Post · Mumbai, Mahārāshtra, India # Business Development Manager - Key Accounts Mumbai, Mahārāshtra, India Full-time Manager or lead Sales Listed on Deutsche Post’s official careers site. Posted October 18, 2026. Check that it is still open and apply there. [Apply on Deutsche Post’s careers site →](https://careers.dhl.com/global/en/job/DPDHGLOBALAV385761ENGLOBALEXTERNAL/Business-Development-Manager-Key-Accounts) [OpenNash Jobs](https://jobs.opennash.com/) / [Deutsche Post](https://jobs.opennash.com/companies/deutsche-post/) / Business Development Manager - Key Accounts ## Job description ABOUT MARKETING & SALES DEPARTMENT The Marketing & Sales division at DHL Global Forwarding serves as a crucial link between clients and various operational and product departments. Its primary objectives include acquiring new business opportunities while also ensuring the retention of existing clientele. ### JOB SUMMARY The Business Development Manager for Key Accounts executes global/regional sector strategies at the country level, managing CSI/MNC client relationships and strategically acquiring and retaining key customers. They plan and oversee accounts, collaborate with CRMs on account activities, and gather market insights to align product and trade strategies with customer needs and market conditions, contributing significantly to business growth and customer satisfaction. ### KEY RESPONSIBILITIES Customer Relationship Management and Strategic Planning Manage relationships with assigned list of CSI/MNC and SC customers and prospects, serving as the primary contact and coordinating account activities. Identify and prospect for Strategic Customer targets to acquire new customers and align Key Account activities with global/regional sector strategy. Financial Management and Business Development Deliver regional and/or country customer budgets, ensuring good contractual performance, and proactive planning. Work on regional customer initiatives, implement global business plan contents, and manage accounts effectively to drive revenue growth. Collaboration and Communication Collect relevant customer information for RFI/RFP/RFQ processes, prepare documents for operational handover, and ensure compliance with SLAs and SOPs. Coordinate with CRMs on account planning, customer inquiries, and business reviews, updating CRMs and executive sponsors regularly on business-critical issues. Consult with CRMs and Sector Heads on potential solutions and best practices, fostering collaboration and driving continuous improvement in customer engagement and satisfaction. ### COMPETENCIES Functional Competencies Product Knowledge: Deep understanding of products like Air and Ocean, enabling effective communication of value propositions to clients. ### Sales Tools Utilization Utilizing Sales360 tool effectively to track sales activities, manage customer relationships, and enhance productivity. ### Customer Focus Dedication to understanding customer needs and delivering tailored solutions that exceed expectations. ### Behavioural Competencies Resilience Ability to handle rejection, setbacks, and pressure inherent in sales roles, maintaining a positive attitude and determination. ### Continuous Learning Willingness to learn and improve skills to enhance performance. ### Attention to Detail Consistently maintaining accuracy and precision in tasks. ### Quality Orientation Commitment to delivering high-quality results and services. ### Initiative Taking proactive steps to improve processes or address issues without waiting for direction. ### Team Collaboration Collaborating across teams for smooth operations. WHO CAN APPLY? Must Have Bachelor's degree is required. 5-6 years of hands-on experience in customer-facing roles, preferably within the freight forwarding, shipping, or logistics sectors. Excellent verbal and written communication skills to convey ideas, negotiate deals, and address concerns effectively. Strong analytical, problem-solving and organization skills. Preferred Post-graduate degree with a focus on sales/marketing. Experience of working at a multinational freight forwarding company. ## At a glance - Posted by the employer: Oct 18, 2026 - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: 2 days - Location: Mumbai, Mahārāshtra, India - Employment type: Full-time[Apply on Deutsche Post’s careers site →](https://careers.dhl.com/global/en/job/DPDHGLOBALAV385761ENGLOBALEXTERNAL/Business-Development-Manager-Key-Accounts) ## More jobs at Deutsche Post ### [Executive - Sales Support](https://jobs.opennash.com/companies/deutsche-post/jobs/c370c12c9da043801b1e/) Mumbai, Mahārāshtra, India ### [Key Account Manager – IWS](https://jobs.opennash.com/companies/deutsche-post/jobs/534e7b5f3381cb69b5f5/) Mumbai, Mahārāshtra, India ### [Manager - Sales Support](https://jobs.opennash.com/companies/deutsche-post/jobs/8656f4a8395910c0cf4e/) Mumbai, Mahārāshtra, India ### [Senior Executive - Sales Support](https://jobs.opennash.com/companies/deutsche-post/jobs/8399317d09f2613cf355/) Mumbai, Mahārāshtra, India ### [Senior Executive - Sales Support JOG](https://jobs.opennash.com/companies/deutsche-post/jobs/651b54475f2a3557d8de/) Mumbai, Mahārāshtra, India ## Similar jobs at other companies ### [Business Development Manager - Key Account Infrastructure](https://jobs.opennash.com/companies/crh/jobs/e15b5937d63a1e003bd4/) CRH · Mumbai, Mahārāshtra, India ### [Praktikant Key Account-Business Planning&Development (m/w/d) in Düsseldorf](https://jobs.opennash.com/companies/vodafone/jobs/8fee560a4bfd3694545a/) Vodafone · Düsseldorf, Germany ### [Poultry - Key Accounts Lead](https://jobs.opennash.com/companies/cargill/jobs/d37b114e58f1e7af622e/) Cargill · Kolkata, India ### [Director - Key Accounts, Poultry](https://jobs.opennash.com/companies/cargill/jobs/f2b30fbd8785bb5dd5db/) Cargill · Bengaluru, India ### [Sr Key Accounts Manager (Industrial/Semi/Battery)](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/e7059e6d40a2ef4c59e5/) Thermo Fisher Scientific · Giheung, Korea, Republic of [Sales jobs](/functions/sales/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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