[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Deutsche Post · Cedar Rapids, IA # Casual Field Services Agent Lead Cedar Rapids, Iowa, United States of America Full-time Manager or lead Listed on Deutsche Post’s official careers site. Posted November 7, 2026. Check that it is still open and apply there. [Apply on Deutsche Post’s careers site →](https://careers.dhl.com/global/en/job/DPDHGLOBALAV385855ENGLOBALEXTERNAL/Casual-Field-Services-Agent-Lead) [OpenNash Jobs](https://jobs.opennash.com/) / [Deutsche Post](https://jobs.opennash.com/companies/deutsche-post/) / Casual Field Services Agent Lead ## Job description What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. ### Start YOUR career with DHL today… Key Responsibilities Serve as acting supervisor in absence of supervisors to ensure operational continuity and service excellence. Work closely with supervisors on a daily basis to ensure operational goals, service commitments, and performance expectations are met. Provide guidance and support to agents to ensure efficient daily operations and compliance with DHL standards. Coordinate staffing, workload distribution, and operational coverage in partnership with station management to maintain service levels. Monitor service performance, shipment handling, data quality, scanning compliance, and operational deadlines; promptly address issues and escalate when necessary. Support training and development of agents and assist with customer service escalations, delivery exceptions, and urgent operational matters. Work closely with Service Partners to ensure compliance with DHL operational, safety, security, and customer service requirements. Assist with implementing station initiatives, process improvements, and corrective actions to drive operational performance. ### Skills & Qualifications - High School Degree or Equivalent required Previous experience in customer service/support or related field Strong Communication Skills (both oral and written) - Proficient in Microsoft Office Products (Outlook, Excel, Word) - Must pass FAA, TSA, and CBP background and security checks to acquire a SIDA badge to work Physical Requirements: Must be able to lift seventy (70) lbs. occasionally - Must be able to lift forty (40) lbs. frequently - Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly Employee Benefits & Incentives DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include: Competitive Pay Outstanding training opportunities DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: [https://www.eeoc.gov/employers/eeo-law-poster](https://www.eeoc.gov/employers/eeo-law-poster) We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. ## At a glance - Posted by the employer: Nov 7, 2026 - First seen by OpenNash: Nov 10, 2026 - Last checked: Nov 10, 2026 - Listed for: 3 days - Location: Cedar Rapids, Iowa, United States of America - Employment type: Full-time[Apply on Deutsche Post’s careers site →](https://careers.dhl.com/global/en/job/DPDHGLOBALAV385855ENGLOBALEXTERNAL/Casual-Field-Services-Agent-Lead) ## Hiring at Deutsche Post - Open jobs: 14,171 - New in the last 7 days: After two weekly collections - Tracked since: Oct 13, 2026 [All Deutsche Post jobs](https://jobs.opennash.com/companies/deutsche-post/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Deutsche Post ### [Casual PT Service Agent - Coppell, Texas](https://jobs.opennash.com/companies/deutsche-post/jobs/d91d50a70bd1e5ca4f98/) Coppell, Texas, United States of America ### [Casual Service Agent](https://jobs.opennash.com/companies/deutsche-post/jobs/a18c396584fdfc34dd5e/) Pittsburgh, Pennsylvania, United States of America ### [Casual Service Agent- Carrollton, TX](https://jobs.opennash.com/companies/deutsche-post/jobs/091f18cf77217ef69725/) Carrollton, Texas, United States of America ### [Category Manager](https://jobs.opennash.com/companies/deutsche-post/jobs/0108e69cb9af3b7d7458/) Westerville, Ohio, United States of America ### [Category Manager](https://jobs.opennash.com/companies/deutsche-post/jobs/c5d95dc45f632709b9be/) Westerville, Ohio, United States of America ## Similar jobs at other companies ### [Casual Livestock](https://jobs.opennash.com/companies/nutrien/jobs/49dfecdacbe9afaaf23b/) Nutrien · Katanning, WA, AUS ### [Casual Livestock](https://jobs.opennash.com/companies/nutrien/jobs/9eeffc6b33b982f08473/) Nutrien · Muchea, WA, AUS ### [Pharmacy/Pharmacist-Casual](https://jobs.opennash.com/companies/kroger/jobs/ceef276180a38eb636b1/) Kroger · Carbondale, CO, United States ### [Casual Technical Professional](https://jobs.opennash.com/companies/northrop-grumman/jobs/1e05fb156d6018de5b02/) Northrop Grumman · United States-California-San Diego [Jobs in Cedar Rapids, IA](/locations/us/ia/cedar-rapids/)[Jobs in Iowa](/locations/us-ia/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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