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Deutsche Post · Thailand

# Customer Service Officer

Thailand Customer Support 

Listed on Deutsche Post’s official careers site. Posted August 30, 2026. Check that it is still open and apply there.
[Apply on Deutsche Post’s careers site →](https://careers.dhl.com/global/en/job/DPDHGLOBALTH01035ENGLOBALEXTERNALLUMESSEAPAC/Customer-Service-Officer)

[OpenNash Jobs](https://jobs.opennash.com/) / [Deutsche Post](https://jobs.opennash.com/companies/deutsche-post/) / Customer Service Officer

## Job description

### Responsibilities
- Manage daily import and export operations
- Coordinate with external; suppliers, freight forwarders, customers and internal department; shipping coordinator (customs), warehouse teams.
- Track and monitor shipment status updates to relevant departments.
- Verify and organize documents (invoice, packing list, Bill of Lading, Air Waybill, BOI-related documentation etc.), scan and archive on shared drive.
- Troubleshoot and resolve issues related to import and export operations.
- Maintain proper filing and documentation systems for import–export and logistics records.
- Compile data for daily, weekly and monthly reports.
- Perform any additional duties related to the role as assigned.

### Requirements
- Good command of spoken and written English and Chinese (Mandarin).
- Proficiency in using MS Office and Chinese Word Processing.
- Careful, detail-minded, Strong sense of responsibility.
- Positive working attitude, Well-organized, stable and willing to learn.
- Proactive problem solver and flexibility and adaptability.
- Able to work at Bangpakong

## At a glance
- Posted by the employer: Aug 30, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 51 days
- Location: Thailand[Apply on Deutsche Post’s careers site →](https://careers.dhl.com/global/en/job/DPDHGLOBALTH01035ENGLOBALEXTERNALLUMESSEAPAC/Customer-Service-Officer)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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