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Deutsche Lufthansa

# Index.Php

Listed on Deutsche Lufthansa’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there.
[Apply on Deutsche Lufthansa’s careers site →](https://apply.lufthansagroup.careers/index.php?ac=jobad&id=135469)

[OpenNash Jobs](https://jobs.opennash.com/) / [Deutsche Lufthansa](https://jobs.opennash.com/companies/deutsche-lufthansa/) / Index.Php

## Job description

Are you ready to lead ground operations, ensure seamless service recovery, and create a premium passenger experience? As a Duty Manager, you’ll oversee safe, punctual, and customer-focused service at the station, making an impact every shift. Bring your leadership, adaptability, and problem-solving skills to Lufthansa Group and take flight in your career. Ready to step up? Apply now!

Tasks Your key responsibilities will include, but are not limited to:
- Build relationships with premium customers and ensure personalized service
- Act as a customer care ambassador if assigned
- Ensure staff embodies product philosophy and service standards
- Conduct daily flight briefings and oversee supplier performance
- Monitor and optimize station processes, including flight operations and special services
- Support the Station Manager in handling conflicts and alternate airport operations
- Foster quality awareness and intervene in service shortcomings
- Oversee administrative tasks, audits, and cost control measures
- Ensure safety, security, and emergency response compliance
- Supervise staff, duty rosters, and training logistics
- Maintain communication with authorities, passengers, and internal teams
- Perform other tasks and/or projects, as assigned Requirements To thrive in this role, we value a combination of the following requirements: High school diploma/GED required; college, bachelor’s, or master’s degree desirable 2-3 years of work experience, including at least
- 1 year in ground operations Leadership experience required Fluency in English required; German/other languages desirable
- Knowledge of LHG operator specifics, other airlines, and airport procedures Training in Passenger Service, Leadership, and Safety Management
- Proficiency in MS Office
- Ability to work under pressure and manage conflicts Legal work permit in the U.S. required Psychological assessment may apply Willingness to travel and work shifts/overtime Exposure to outdoor weather, noise, and high-stress environments
- CV/Resume and Cover Letter required
- Company may provide relocation assistance

About Deutsche Lufthansa AG The Lufthansa Group is an aviation group with operations worldwide. As the biggest airline group by revenue, it plays the leading role in its European home market. With 100.000 employees, the Lufthansa Group generated revenue of EUR 39,597m in the financial year 2025. The Lufthansa Group consists of the business segments Passenger Airlines, Logistics, MRO and Additional Businesses and Group Functions.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 7 days[Apply on Deutsche Lufthansa’s careers site →](https://apply.lufthansagroup.careers/index.php?ac=jobad&id=135469)

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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