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Delta Air Lines · Frankfurt, DEU

# IT Field Engineer - FRA

Frankfurt, DEU IT & Infrastructure 

Listed on Delta Air Lines’s official careers site. Posted September 24, 2026. Check that it is still open and apply there.
[Apply on Delta Air Lines’s careers site →](https://delta.avature.net/en_US/careers/JobDetail/it-field-engineer-fra/33910?jobId=33910)

[OpenNash Jobs](https://jobs.opennash.com/) / [Delta Air Lines](https://jobs.opennash.com/companies/delta-air-lines/) / IT Field Engineer - FRA

## Job description

How you'll help us Keep Climbing (overview & key responsibilities) Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.

### EssentialResponsibilities
- Responsible forimplementation and support of desktop devices, applications, peripherals, telephonesystems, network devices, airline specific equipment (Kiosk, FlightInformation Display Systems, Ramp Information Display Systems) andmultiple server platforms.
- Perform, asspecified in the Service Request, the physical relocation of any ITinfrastructure devices (PC workstations, peripheral devices, phones,network routers, airport devices, etc.).
- Perform upgradeservices (adding to or changing a workgroup computer, workgroupperipheral, or software) as specified in the Service Request.
- Verify the assetin accordance with Delta policy prior to the move.
- Update assetmanagement systems.
- Troubleshoot andresolve all hardware and software problems supported by Field Operations.
- Communicate withthe Field Planning and Project Management organization. Duties may includeresearch, providing input into work orders, and occasional assistance withsite surveys.
- Performpreventative maintenance on operational devices.
- Coordinateexternal vendor services.
- Install,customize, maintain, test, and troubleshoot operating systems and othersystems software
- Provide on-sitesupport, as needed.
- Providetechnical support, as needed, to the enterprise.
- Configure,install, maintain, test, and troubleshoot hardware systems
- Perform rootcause analysis to quickly recover from service interruptions, and toprevent recurring problems.
- Implementchanges to platforms with minimal impact to the business by followingenterprise standards and procedures.
- Coordinateactivities with internal/external technology owners/service providers
- May performother duties as assigned. What you need to succeed (minimum qualifications)
- BasicNetwork/server and application knowledge (MS Office 365, Outlook,etc.).
- Troubleshootingskills (hardware/software) and WIN11 workstation and peripheral knowledge.The ideal candidate will have the above plus A+ Certification. Must beable to move, on a regular basis, large equipment that weighs at least 30pounds/ 15 KG
- Ability toprovide on-site support, as needed.
- Must have validdriver’s license.
- Previous airlineexperience is ideal.
- Ability to workwithin a team environment.
- May requireovernight travel and OnCall support
- Fluency inwritten and spoken German and English is mandatory.
- Must be inpossession of valid documentation to live and work in GERMANY at the timeof applying to this position. Delta does not sponsor
- Consistentlyprioritizes safety and security of self, others, and personal data.
- Embracesdiverse people, thinking, and styles.
- Possessesa high school diploma, GED, or high school equivalency. What will give you a competitive edge (preferred qualifications)
- CommunicationSkills
- The ability to communicate verbally and in writing with alllevels of employees and management, capable of successful formal andinformal communication, speaks and writes clearly and understandably atthe right level.
- Integrity andTrust
- Involves being widely trusted, being seen as a direct, truthfulindividual, can present the unvarnished truth in an appropriate andhelpful manner, keeps confidences, admits mistakes, and doesn’tmisrepresent him/herself for personal gain.
- Teamwork -Involves working well in a collaborative setting, supporting work team byvolunteering for and completing assignments, acting as a positive teammember by contributing to discussions, developing and maintaining bothformal and informal relationships enterprise-wide, defines success interms of the entire team through mentoring and knowledge transfer.
- TechnicalExpertise
- Involves demonstrating a commitment to increasing knowledgeand skills in current technical/functional area, keeping up to date ontechnical developments, staying informed as to industry practices, knowinghow to apply relevant technical processes to appropriate businessneeds.
- Dedication -Involves demonstrating a desire to dedicate time and energy to accomplishgoals, tasks, assignments, etc. Will do what it takes to get thingsdone.
- Flexibility
- Isopen to change, enjoys the challenge of unfamiliar tasks, anticipates andadjusts to problems and roadblocks, is not thrown off when things change,can flex to future consequences and trends appropriately.
- Patience -Involves listening and checking before acting. Is tolerant with people andprocesses, tries to understand the people and the data before makingjudgments and acting, sensitive to due process and properapproaches.
- Problem Solving- Uses rigorous logic and methods to solve difficult problems witheffective solutions, probes all fruitful sources for answers, can seehidden problems, is excellent at honest analysis, looks beyond the obviousand doesn’t stop at the first answer.
- Task Management- Delivers quality work on time, translates planning into action byfollowing applicable established procedures or methodologies, proactivelymonitors and controls task status by collecting and analyzing task data toanticipate and address barriers, appropriately communicates, and resolvesor escalates any problems that arise.

Benefits and Perks to Help You Keep Climbing Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans.

If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here

## At a glance
- Posted by the employer: Sep 24, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 25 days
- Location: Frankfurt, DEU[Apply on Delta Air Lines’s careers site →](https://delta.avature.net/en_US/careers/JobDetail/it-field-engineer-fra/33910?jobId=33910)

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