[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Dell Technologies jobs](https://jobs.opennash.com/companies/dell-technologies/) · [Search jobs](/search/) Dell Technologies · Malaysia # Onsite Service Engineer - AI Data Center (Johor) Malaysia Remote Data & Analytics Listed on Dell Technologies’s official careers site. Posted October 9, 2026. Check that it is still open and apply there. [Apply on Dell Technologies’s careers site →](https://iawmqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/300448) [OpenNash Jobs](https://jobs.opennash.com/) / [Dell Technologies](https://jobs.opennash.com/companies/dell-technologies/) / Onsite Service Engineer - AI Data Center (Johor) ## Job description On-site Service Engineer – AI Data Center Our On-Site Engineers (OSEs) play a critical role in supporting AI Server systems, providing hands-on maintenance, troubleshooting, and rapid recovery of Dell hardware and infrastructure solutions at customer locations. Working closely with customers and cross-functional teams, OSEs help ensure system uptime, reliability, and a high standard of service. What you’ll achieve As an On-Site Service Engineer, you will provide on-site technical expertise to maintain system availability, troubleshoot complex hardware, firmware, and software issues, and drive rapid recovery during critical outages. You will work closely with customers and cross-functional teams to deliver reliable support, preventive maintenance, and continuous service improvements. Join us to do the best work of your career and make a profound social impact as an On-Site Service Engineer in Johor. You will: Provide on-site technical support for AI Server systems, ensuring system reliability and minimal downtime. Troubleshoot complex hardware, firmware, and software issues, perform root cause analysis, and implement corrective actions. Perform server maintenance, including part replacements, firmware upgrades, system health checks, and Field Change Orders (FCOs). Collaborate with engineering and customer teams to resolve critical issues and validate firmware updates. Identify recurring issues and recommend improvements to enhance service efficiency and system reliability. Provide technical guidance and documentation while serving as a trusted advisor on Dell AI and data center infrastructure. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: ### Essential Requirements 3-6 years of experience in field service, or technical support, data center support for AI server, storage, networking hardware, and data center environments, including system diagnostics, repair, and component replacement with a Bachelor’s degree in IT, Computer Engineering, or a related field. Strong ability to interpret system logs, diagnostic outputs, and performance data for troubleshooting and root cause analysis. Flexibility to support on-call, overtime, or alternative work schedules and travel to customer sites as required. Ability to lift and move equipment up to 50 lbs, with a valid driver’s license and reliable transportation. Desirable Requirements Dell Proven Professional Certification, particularly Storage Technology Foundations, or other relevant Dell certifications. Industry certifications such as CompTIA Network+/Server+, CCNA, VMware VCP, RHCSA/RHCE, ITIL, or Kubernetes CKA will be an added advantage. Experience supporting enterprise data center, storage, networking, virtualization, Linux, or cloud environments will be an added advantage. ## At a glance - Posted by the employer: Oct 9, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 19, 2026 - Listed for: 10 days - Location: Malaysia - Work arrangement: Remote[Apply on Dell Technologies’s careers site →](https://iawmqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/300448) ## More jobs at Dell Technologies ### [Advisor, Supply Chain Planning](https://jobs.opennash.com/companies/dell-technologies/jobs/2c082d3d997baad37583/) Malaysia ### [Consultant, Strategic Business Development](https://jobs.opennash.com/companies/dell-technologies/jobs/bd7ef702f9b589b1a903/) Malaysia ### [Lead Specialist, Quality Control](https://jobs.opennash.com/companies/dell-technologies/jobs/812ce826bfe6b47ecea8/) Malaysia ### [Process Development Senior Engineer](https://jobs.opennash.com/companies/dell-technologies/jobs/c7882a1712461eac69b0/) Malaysia ### [Senior Specialist, Quality Control](https://jobs.opennash.com/companies/dell-technologies/jobs/5999e4e3159fad59bc17/) Malaysia ## Similar jobs at other companies ### [Critical Environment Field Service Engineer - Data Centers](https://jobs.opennash.com/companies/microsoft/jobs/34eaa3936457e4439f44/) Microsoft · Canada, Ontario, Toronto ### [Senior Service Engineer - Data Center](https://jobs.opennash.com/companies/trane-technologies/jobs/312df61757caa5a4e5d0/) Trane Technologies · Chennai, Tamil Nādu, India ### [Gas Turbine Service Engineering Technical Data-Management Engineer](https://jobs.opennash.com/companies/siemens/jobs/062923d5bf698d651831/) Siemens ### [Data Centre Service Delivery Field Support Engineer (L2)](https://jobs.opennash.com/companies/ntt/jobs/74c4244a1b8b95f6539a/) NTT · Petaling Jaya, Selangor Darul Ehsan, Selangor, Malaysia ### [Senior Power Electronics Engineer (onsite)](https://jobs.opennash.com/companies/johnson-controls-international/jobs/4cdf6296dc01a5458e16/) Johnson Controls International [Data & Analytics jobs](/functions/data-analytics/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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