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Dell Technologies · Mclean, VA

# Integration Support - Federal Customer

Mclean, VA, United States Remote 

Listed on Dell Technologies’s official careers site. Posted August 19, 2026. Check that it is still open and apply there.
[Apply on Dell Technologies’s careers site →](https://iawmqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/296703)

[OpenNash Jobs](https://jobs.opennash.com/) / [Dell Technologies](https://jobs.opennash.com/companies/dell-technologies/) / Integration Support - Federal Customer

## Job description

Integration Support - Federal Customer (Chantilly - VA) (on-site 5 days per week: TS/SCI Required) Job summary The Deployment & Field Support professional supports Dell Mission Operations by providing the hands-on installation, sustainment, troubleshooting, and field execution needed to keep mission systems operational. This role is responsible for deployment support, break-fix work, hardware handling, ticket resolution, and direct coordination with engineering and operations teams.

The ideal candidate brings strong hands-on technical ability, responsiveness, and a customer-focused approach to problem resolution in a secure environment. Key responsibilities
- Perform installation, integration, cabling, hardware swaps, and physical support tasks
- Troubleshoot break-fix incidents and restore services as quickly as possible
- Support tickets, service requests, and field issues through closure
- Validate equipment functionality and document support actions taken
- Coordinate with systems, network, automation, and logistics teams during deployments and sustainment
- Maintain tools, spares, parts, and support readiness as required
- Follow site procedures, escalation paths, and change practices
- Provide direct customer-facing support in operational settings Required qualifications
- Experience in field engineering, integration support, break-fix, deployment, or technical support roles
- Strong hands-on troubleshooting skills across hardware and infrastructure components
- Experience with ticket-based workflows and service response expectations
- Ability to work onsite and support physically active technical tasks
- Strong communication and team coordination skills
- Active TS/SCI and ability to maintain access as required by the program Preferred qualifications
- Experience in data center, lab, or secure facility support environments
- Experience with imaging, build, rack-and-stack, or cable management activities
- Experience supporting shift work, travel, or after-hours response as needed
- Familiarity with spare parts control, asset handling, and escalation coordination
- Experience supporting government or classified programs Work environment / program context

This role serves as the execution layer closest to the equipment and the user. This position focuses on deployment preparation and operational support.

## At a glance
- Posted by the employer: Aug 19, 2026
- First seen by OpenNash: Aug 20, 2026
- Last checked: Oct 19, 2026
- Listed for: 61 days
- Location: Mclean, VA, United States
- Work arrangement: Remote[Apply on Dell Technologies’s careers site →](https://iawmqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/296703)

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