[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Dell Technologies jobs](https://jobs.opennash.com/companies/dell-technologies/) · [Search jobs](/search/)

Dell Technologies · Round Rock, TX

# Senior Principal Software Engineer - (ServiceNow Technical Architect)

Round Rock, TX, United States On-site Senior individual contributor Software Engineering 

Listed on Dell Technologies’s official careers site. Posted September 28, 2026. Check that it is still open and apply there.
[Apply on Dell Technologies’s careers site →](https://iawmqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/295521)

[OpenNash Jobs](https://jobs.opennash.com/) / [Dell Technologies](https://jobs.opennash.com/companies/dell-technologies/) / Senior Principal Software Engineer - (ServiceNow Technical Architect)

## Job description

Senior ServiceNow Developer (Modernization, Automation & AI) Be a part of a team that’s ensuring Dell Technologies' product integrity and customer satisfaction. Our IT Software Engineer team turns business requirements into technology solutions by designing, coding and testing/debugging applications, as well as documenting procedures for use and constantly seeking quality improvements. Join us to do the best work of your career and make a profound social impact as a Senior ServiceNow Developer on our Software Engineer-IT team in Round Rock, Texas.

### What you’ll achieve

As a Senior ServiceNow Developer, you will lead high-impact initiatives, owning end-to-end architecture and guiding complex integration strategies. You will prototype solutions, validate patterns, and ensure non-functional requirements are met at scale.

## Responsibilities

You will:
- Lead ServiceNow platform modernization by migrating global and legacy applications to scoped, upgrade-safe solutions while reducing technical debt and improving performance Modernize workflows by converting Legacy Workflows to Flow Designer and establishing reusable automation patterns using Flows, Subflows, Actions, and event-driven architecture Drive AI-assisted development through Now Assist, Build Agent, and other AI capabilities, while governing AI-generated code and defining responsible AI best practices
- Design, develop, and maintain secure, scalable enterprise applications using App Engine, UI Builder, Workspaces, Service Catalog, Flow Designer, IntegrationHub, and reusable platform components
- Deliver engineering excellence through enterprise integrations, CI/CD, source control, automated testing, code reviews, performance optimization, troubleshooting, and technical standards/documentation

## Qualifications

Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

### Essential Requirements
- 12+ years of enterprise software engineering experience, including at least
- 7+ years of hands-on ServiceNow platform development and architecture experience
- Proven experience modernizing ServiceNow platforms, including migrating Global Applications to Scoped Applications and converting

### Legacy Workflows to Flow Designer
- Strong expertise in App Engine, Flow Designer, IntegrationHub, ServiceNow Studio, UI Builder, Workspace development, and JavaScript/ServiceNow scripting Hands-on experience designing and implementing enterprise integrations using REST APIs, MID Server, Import
- Sets, and IntegrationHub Deep understanding of AI-assisted development (Now Assist, Build Agent), upgrade-safe development practices, platform governance, and ServiceNow engineering best practices

### Desirable Requirements
- Bachelor's degree in Computer Science, Engineering, Information Systems, or related field, or equivalent experience.

ServiceNow CSA, CAD, and relevant CIS certifications, with experience in large-scale ServiceNow modernization, ATF/CI/CD/Git/DevOps practices, ITSM/ITOM/ITAM/SPM/HRSD/CSM/SecOps implementations, and driving AI-assisted development adoption

## At a glance
- Posted by the employer: Sep 28, 2026
- First seen by OpenNash: Aug 20, 2026
- Last checked: Oct 19, 2026
- Listed for: 60 days
- Location: Round Rock, TX, United States
- Work arrangement: On-site[Apply on Dell Technologies’s careers site →](https://iawmqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/295521)

## More jobs at Dell Technologies

### [Firmware Senior Principal Engineer – System Development](https://jobs.opennash.com/companies/dell-technologies/jobs/598ad1edc6b5e0be3bd5/)

Round Rock, TX, United States

### [Consultant Machine Learning & Knowledge Graph Engineer](https://jobs.opennash.com/companies/dell-technologies/jobs/d5dbbda00d02f8ddbb96/)

Round Rock, TX, United States

### [Consultant, Business Continuity](https://jobs.opennash.com/companies/dell-technologies/jobs/496398addafd34b0d7a9/)

Round Rock, TX, United States

### [Consultant, Cryptography Security Architect](https://jobs.opennash.com/companies/dell-technologies/jobs/1acba26ace88000f4d73/)

Round Rock, TX, United States

### [Consultant, Project and Program Management](https://jobs.opennash.com/companies/dell-technologies/jobs/133df0089855f4c91254/)

Round Rock, TX, United States

## Similar jobs at other companies

### [Software Engineer III – ServiceNow](https://jobs.opennash.com/companies/jpmorganchase/jobs/74d08c95facb348f3fce/)

JPMorganChase · Plano, TX, United States

### [Principal Software Engineer – Mobile Software Architecture](https://jobs.opennash.com/companies/qualcomm/jobs/914589d5d4db917886f4/)

Qualcomm · San Diego, California, United States of America

### [Principal Software Engineer](https://jobs.opennash.com/companies/jpmorganchase/jobs/43ddee4b84a577509be8/)

JPMorganChase · Seattle, WA, United States

### [Principal Software Engineer](https://jobs.opennash.com/companies/microsoft/jobs/a9b185ca099e0387fa97/)

Microsoft · United States, Washington, Redmond

[Jobs in Round Rock, TX](/locations/us/tx/round-rock/)[Jobs in Texas](/locations/us-tx/)[Software Engineering jobs](/functions/software-engineering/)

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)
