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Dell Technologies · VA, United States

# Sr. Unified Comms Engineer - Federal Customer

VA, United States Remote Senior individual contributor Operations 

Listed on Dell Technologies’s official careers site. Posted September 15, 2026. Check that it is still open and apply there.
[Apply on Dell Technologies’s careers site →](https://iawmqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/298660)

[OpenNash Jobs](https://jobs.opennash.com/) / [Dell Technologies](https://jobs.opennash.com/companies/dell-technologies/) / Sr. Unified Comms Engineer - Federal Customer

## Job description

Sr. Unified Comms Engineer - Federal Customer (On-Site 5 Days per week, Chantilly, VA - TS/SCI Required) The Unified Communications Engineer supports Dell Mission Operations by engineering, sustaining, and improving voice and collaboration capabilities used for day-to-day mission execution. This role is responsible for administration, troubleshooting, integration, and lifecycle support of communications platforms and endpoints in a secure environment.

The ideal candidate brings strong UC fundamentals, customer-facing problem solving, and the ability to maintain dependable collaboration services under mission requirements. Key responsibilities
- Administer and support voice, telephony, conferencing, or collaboration platforms
- Troubleshoot service issues involving call quality, endpoints, connectivity, or platform configuration
- Support implementation, upgrades, and integration of communications solutions
- Maintain documentation, diagrams, operating procedures, and support records
- Coordinate with network, systems, and field teams on platform dependencies and changes
- Support user issues, service requests, and operational continuity activities
- Contribute to testing, validation, and service improvement efforts
- Help ensure secure, stable, and supportable communications capabilities
- Provide reports to relevant stakeholders and participate in leadership level design and engineering decisions Required qualifications
- Experience supporting unified communications, VoIP, telephony, or collaboration environments
- Strong troubleshooting and customer-support skills
- Familiarity with endpoint integration, platform administration, and service support processes
- Understanding of network and QoS concepts related to voice and collaboration services
- Ability to work onsite in a secure environment
- Experience with video, AV, conferencing, or call-management environments
- Familiarity with SIP, secure voice, or enterprise communications architectures
- 15+ years of relevant experience with a bachelor’s degree
- Active TS/SCI and ability to maintain access as required by the program. Candidates must be able to lift up to 25lbs. Core Competencies - Leadership

### Problem-Solving
- Excellent analytical and problem-solving skills to diagnose and resolve complex technical issues in distributed systems.

### Communication
- Strong verbal and written communication skills to collaborate effectively with development teams, operations, security, and other stakeholders.

### Collaboration
- Ability to work effectively in a team environment and lead technical initiatives.

### Mentorship
- As a Senior role, the ability to guide and mentor junior engineers, share knowledge, and foster best practices.

### Proactive & Ownership
- Proactive approach to identifying and addressing potential issues, with a strong sense of ownership over the platform.

### Adaptability & Continuous Learning
- Eagerness to learn new technologies and adapt to a rapidly evolving cloud-native landscape. Preferred qualifications
- Experience with Cisco UC or similar platforms
- Experience in government or classified environments
- Lead experience guiding standards, design choices, or junior engineers Work environment / program context

This role supports communications capabilities that users depend on every day. Lead-level roles will provide technical direction, lead escalations, and maintain ownership of standards.

## At a glance
- Posted by the employer: Sep 15, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 19, 2026
- Listed for: 34 days
- Location: VA, United States
- Work arrangement: Remote[Apply on Dell Technologies’s careers site →](https://iawmqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/298660)

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