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Delivery Hero · Kyiv, Ukraine

# Account Manager SMB Ukraine

Kyiv, Ukraine Full-time Manager or lead Sales 

Listed on Delivery Hero’s official careers site. Posted May 26, 2026. Check that it is still open and apply there.
[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000128542669-account-manager-smb-ukraine)

[OpenNash Jobs](https://jobs.opennash.com/) / [Delivery Hero](https://jobs.opennash.com/companies/delivery-hero/) / Account Manager SMB Ukraine

## Job description

YOUR MISSION As an Account Manager, you will be a key member of the Glovo Account Management team, responsible for a portfolio of SMB partners. You will collaborate with small and medium-sized local brands, stores, and restaurants, helping them scale their business on Glovo and grow revenues through continuous optimization and partnership development. THE JOURNEY Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).

Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs. Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross-selling and upselling). Ensure that Glovo has the best content by signing exclusivities with partners. Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc).

Improve Glovo’s revenue through commission renegotiation and selling assets. Understand, build action plans, and follow up on churned and inactive partners. Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.

## Qualifications

### WHAT YOU WILL BRING

TO THE RIDE At least 1 year of experience in high-performance account management or Business Consultancy. Currently pursuing a Bachelor in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus. Preferably with experience in FMCG, food-hospitality or on-demand delivery industry. Comfortable working in a high growth and high-performance start-up with a fast pace. Computer literate; good knowledge of Google Docs and MS Office, Excel.

Excellent Local Language and English skills. Strong Commercial skills. Good communication and interpersonal skills. Project management skills, highly organized and detail-oriented. Problem solver, data-driven with an analytical approach. Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas.

Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

## At a glance
- Posted by the employer: May 26, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 146 days
- Location: Kyiv, Ukraine
- Employment type: Full-time[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000128542669-account-manager-smb-ukraine)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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