[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Delivery Hero jobs](https://jobs.opennash.com/companies/delivery-hero/) · [Search jobs](/search/) Delivery Hero # Senior Merchant Growth Executive, SMB Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Full-time Senior individual contributor Executive & Management Listed on Delivery Hero’s official careers site. Posted April 13, 2026. Check that it is still open and apply there. [Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000120308596-senior-merchant-growth-executive-smb) [OpenNash Jobs](https://jobs.opennash.com/) / [Delivery Hero](https://jobs.opennash.com/companies/delivery-hero/) / Senior Merchant Growth Executive, SMB ## Job description WHAT YOU WILL OWN Tasked with the care of a portfolio of partner accounts, you will be expected to: Have the ability to sell on the phone as second nature. Manage and grow the revenue of each account. Provide operational support when needed. Monitor each account’s performance metrics and ensure compliance with Foodpanda’s operational standards. Meet and/ or exeed the expected daily productivity in terms of the number of calls and sales. Meet requirements in the areas of documentation accuracy, partner approval and systems processing. A knack for objection handling, persuasiveness, instilling urgency and acting in a fast-paced fashion. Problem-solving comes as second nature; constantly striving to provide solutions which are in sync with company offers. ## Qualifications 2 to 3 years experience within a client management role. As this is a 100% telesales role, the incumbent must be comfortable to make outbound calls via digital communication tools over extended periods of time. Able to communicate in English effectively, an added advantage for the ability to speak, read & write in multiple languages Be both data-sensitive and sales-mined. Comfortable in working with online business tools such as Google applications, experience with Salesforce is a plus. An excellent communicator with a consultative-sale approach. A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn. Fast learner and able to adapt quickly to constant changes in operational processes. ## At a glance - Posted by the employer: Apr 13, 2026 - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 19, 2026 - Listed for: 189 days - Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia - Employment type: Full-time[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000120308596-senior-merchant-growth-executive-smb) ## More jobs at Delivery Hero ### [(Senior) Consultant, Finance Systems - SAP FI (APAC)](https://jobs.opennash.com/companies/delivery-hero/jobs/e27063d2a69d911ab57e/) Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia ### [Executive Assistant](https://jobs.opennash.com/companies/delivery-hero/jobs/ae89e1f639abb48f802f/) Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia ### [Internship Program](https://jobs.opennash.com/companies/delivery-hero/jobs/7e369dd63ed08e0da60b/) Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia ### [Senior Executive, Telesales](https://jobs.opennash.com/companies/delivery-hero/jobs/24bf7b1ed3fb42ba74d1/) Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia ### [Senior Specialist, Rider Payments](https://jobs.opennash.com/companies/delivery-hero/jobs/5aaf82a3f8081482ab89/) Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia ## Similar jobs at other companies ### [Senior Executive - Payments - Merchant Acquiring](https://jobs.opennash.com/companies/bajaj-finserv/jobs/a09aa5490a0d4261ef34/) Bajaj Finserv · Agra ### [Acquisition Account Executive, Uber Eats SMB](https://jobs.opennash.com/companies/uber/jobs/1077cb698e423d3886f0/) Uber · Tokyo, Japan ### [SMB & Growth Account Executive](https://jobs.opennash.com/companies/salesforce/jobs/a4b06289521aaeb7930f/) Salesforce ### [SMB & Growth Account Executive](https://jobs.opennash.com/companies/salesforce/jobs/e3ba51f44c4e7c9a6de3/) Salesforce · Australia - Sydney OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)