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Delivery Hero · Kuala Lumpur, Malaysia

# Senior Coordinator, SMB Growth

Kuala Lumpur, Malaysia Full-time Senior individual contributor Sales 

Listed on Delivery Hero’s official careers site. Posted September 24, 2026. Check that it is still open and apply there.
[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000151535679-senior-coordinator-smb-growth)

[OpenNash Jobs](https://jobs.opennash.com/) / [Delivery Hero](https://jobs.opennash.com/companies/delivery-hero/) / Senior Coordinator, SMB Growth

## Job description

### WHAT YOU WILL OWN

Tasked with the care of a portfolio of partner accounts, you will be expected to:
- Have the ability to sell on the phone as second nature.
- Manage and grow the revenue of each account.
- Provide operational support when needed.
- Monitor each account’s performance metrics and ensure compliance with Foodpanda’s operational standards.
- Meet and/ or exeed the expected daily productivity in terms of the number of calls and sales.
- Meet requirements in the areas of documentation accuracy, partner approval and systems processing. - A knack for objection handling, persuasiveness, instilling urgency and acting in a fast-paced fashion.
- Problem-solving comes as second nature; constantly striving to provide solutions which are in sync with company offers.

### ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

- 2 to 3 years experience within a client management role.
- As this is a 100% virtual Account Management, the incumbent must be comfortable to make outbound calls via digital communication tools over extended periods of time.
- Able to communicate in English effectively, an added advantage for the ability to speak, read & Cantonese
- Be both data-sensitive and sales-mined.
- Comfortable in working with online business tools such as Google applications, experience with Salesforce is a plus.
- An excellent communicator with a consultative-sale approach. - A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn.
- Fast learner and able to adapt quickly to constant changes in operational processes.

## At a glance
- Posted by the employer: Sep 24, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 25 days
- Location: Kuala Lumpur, Malaysia
- Employment type: Full-time[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000151535679-senior-coordinator-smb-growth)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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