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Delivery Hero · Dhaka, Bangladesh

# Shift Lead - Customer Service

Dhaka, Bangladesh Part-time Manager or lead Customer Support 

Listed on Delivery Hero’s official careers site. Posted August 12, 2026. Check that it is still open and apply there.
[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000143041549-shift-lead-customer-service)

[OpenNash Jobs](https://jobs.opennash.com/) / [Delivery Hero](https://jobs.opennash.com/companies/delivery-hero/) / Shift Lead - Customer Service

## Job description

Attending inbound and outbound chats/calls/cases solving customer issues. Must have problem-solving skills and follow timeline when assigned for task. Manage a team of customer service agents. Prepare KPI reports, performance reports for management review. Able to follow order processing system from the back end. Willing to work 6 days and 6 hours per day in different shifts.

## At a glance
- Posted by the employer: Aug 12, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 68 days
- Location: Dhaka, Bangladesh
- Employment type: Part-time[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000143041549-shift-lead-customer-service)

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### [Associate, Customer Support](https://jobs.opennash.com/companies/delivery-hero/jobs/1c6b1de4004767035582/)

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### [Associate, Content & Onboarding](https://jobs.opennash.com/companies/delivery-hero/jobs/9a8ea44f9bb5c43e0d41/)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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