[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Delivery Hero jobs](https://jobs.opennash.com/companies/delivery-hero/) · [Search jobs](/search/) Delivery Hero · Kuala Lumpur, Malaysia # Senior Manager, Product Rollout Kuala Lumpur, Malaysia Full-time Manager or lead Operations Listed on Delivery Hero’s official careers site. Posted October 13, 2026. Check that it is still open and apply there. [Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000155167799-senior-manager-product-rollout) [OpenNash Jobs](https://jobs.opennash.com/) / [Delivery Hero](https://jobs.opennash.com/companies/delivery-hero/) / Senior Manager, Product Rollout ## Job description We are seeking a Senior Manager, Product Deployment to serve as the liaison between customers, vendors, and rider experience local business stakeholders and regional teams on one side, and product teams on the other side. You will be responsible for driving the strategy, consolidating business needs, building structured business cases, and ensuring the smooth execution of go-to-market (GTM) initiatives across multiple functions and geographies. ### Discovery & Analysis - Engage with local business stakeholders and regional teams to gather product feedback, identify pain points, and receive feature requests Consolidate and prioritize input to identify high-impact opportunities - Translate operational challenges into structured business cases for the product team Drive adoption and effective utilization of product tools within the designated scope ### Driving Business Value - Partner with cross-functional stakeholders to build data-driven business cases - Define clear problem statements, success metrics, and value assessments - Present proposals to product leadership for consideration and prioritization ### Go-To-Market Orchestration - Lead the cross-functional rollout of product initiatives across operations, finance, legal, pr, and marketing - Coordinate timelines, resources, and communications to ensure readiness across all teams - Develop and maintain deployment playbooks, FAQs, and training materials ### Stakeholder Management - Act as the primary point of contact between the product and regional teams - Maintain alignment across senior stakeholders through regular updates and checkpoints - Track and report on rollout performance, adoption, and feedback - Drive critical cross-functional alignments, proactively escalating blocking risks to leadership and de-escalating operational trade-offs Team Co-leadership & Coaching - Support team leadership in guiding daily work, setting and executing priorities, and keeping the team on track - Coach mid-level and junior specialists on stakeholder management, structured problem-solving, and communication style. ## Qualifications - 7+ years of experience in product operations, program management, or product-related roles in a multi-region or global company - Strong analytical and business acumen; able to translate qualitative and quantitative insights into recommendations - Strong ability to plan, coordinate, and execute product rollouts, managing dependencies and ensuring alignment with operational requirements Experience working with cross-functional teams, especially in fast-paced or matrixed environments - Excellent communication and stakeholder management skills, proven track record of managing and influencing ( director +) -level stakeholders without direct authority. Experience in coaching or leading mid-level and junior specialists is a plus. Familiarity with tools like Jira, Confluence, Notion, and project management platforms (e.g. Asana) Nice to have Experience with internal operational excellence tools, CRM platforms, or implementing AI capabilities to improve workflow efficiency Strong understanding of user support processes, operational workflows, or customer experience structures within on-demand delivery or retail environments ## At a glance - Posted by the employer: Oct 13, 2026 - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 19, 2026 - Listed for: 7 days - Location: Kuala Lumpur, Malaysia - Employment type: Full-time[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000155167799-senior-manager-product-rollout) ## More jobs at Delivery Hero ### [BPO Performance Specialist](https://jobs.opennash.com/companies/delivery-hero/jobs/415fff2c6ce720891b06/) Kuala Lumpur, Malaysia ### [Intern, People Experience](https://jobs.opennash.com/companies/delivery-hero/jobs/3ec5cc1d5deabbf7b639/) Kuala Lumpur, Malaysia ### [Lead, POS Partnerships & Channel Strategy](https://jobs.opennash.com/companies/delivery-hero/jobs/b2d758493be5e829dd48/) Kuala Lumpur, Malaysia ### [Lead, Strategy & Vendor Performance](https://jobs.opennash.com/companies/delivery-hero/jobs/dcfa3050d0ff736fca01/) Kuala Lumpur, Malaysia ### [Manager, Strategy & Partnership Operations](https://jobs.opennash.com/companies/delivery-hero/jobs/e8b7c7dbcbde2ad63524/) Kuala Lumpur, Malaysia ## Similar jobs at other companies ### [Expert Rollout Steering (m/w/d)](https://jobs.opennash.com/companies/vodafone/jobs/f9cb49eaa243def131f6/) Vodafone · Düsseldorf, Germany ### [Global Retail Rollout and Adoption Lead](https://jobs.opennash.com/companies/uber/jobs/257017333fe4d893bbc9/) Uber · CMX, Mexico ### [IT Change and Rollout Manager (m/f/d)](https://jobs.opennash.com/companies/siemens/jobs/efcc6d0d7332deb38fe8/) Siemens ### [Business Analyst & Rollout Coordinator (SAP S4/HANA)](https://jobs.opennash.com/companies/siemens-energy/jobs/f9bee0788ee645bbe03e/) Siemens Energy · Madrid, Spain ### [IT Product Owner – CCaaS Platform Development & Rollout](https://jobs.opennash.com/companies/intact-financial/jobs/5ff5704ca580c0d3cc30/) Intact Financial · Montréal, QC, CA +4 more OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)