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Delivery Hero · Dubai, United Arab Emirates

# Coordinator Operations & User Experience - UAE National

Dubai, United Arab Emirates Full-time Design 

Listed on Delivery Hero’s official careers site. Posted May 7, 2026. Check that it is still open and apply there.
[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000125118396-coordinator-operations-user-experience-uae-national-)

[OpenNash Jobs](https://jobs.opennash.com/) / [Delivery Hero](https://jobs.opennash.com/companies/delivery-hero/) / Coordinator Operations & User Experience - UAE National

## Job description

WHAT’S ON YOUR PLATE? As Ops & CX Performance Coordinator, you will be responsible for developing a strong understanding of performance across operations and customer experience function, and to develop and implement a repeatable process for monitoring and reporting it. The role will be focused on driving data driven decision making & delivering continuous improvement through strong analytical and interpersonal skills.

You must have the maturity to work independently on a day-to-day basis and have the wisdom to know when to collaborate, delegate and/or escalate. Assist in monitoring and improving UAE performance metrics across Operations and CX. Provide preliminary insights and analyses to assist in decision-making processes. Handle tasks such as organizing meetings, preparing agendas, and documenting minutes. Coordinate projects and initiatives between local and regional team Collaborate with the team to monitor performance, identify performance gaps and raise flags as needed.

Assist in implementing performance improvement plans to enhance overall efficiency.

## Qualifications

WHAT DID WE ORDER? Bachelor's Degree in a relevant field. 1-2 years of experience in the food/grocery tech industry is highly preferred. Proficiency in Google Suite tools such as GDoc, GSheet, GSlides, GForms, etc. Strong communication skills in English with the ability to effectively outline and present ideas. Experience in stakeholder management, with the ability to manage different types of stakeholders effectively.

## At a glance
- Posted by the employer: May 7, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 165 days
- Location: Dubai, United Arab Emirates
- Employment type: Full-time[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000125118396-coordinator-operations-user-experience-uae-national-)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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