[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Delivery Hero jobs](https://jobs.opennash.com/companies/delivery-hero/) · [Search jobs](/search/) Delivery Hero · Kuala Lumpur, Malaysia # Manager, Commercial & Operational Strategy Kuala Lumpur, Malaysia Full-time Manager or lead Sales Listed on Delivery Hero’s official careers site. Posted July 24, 2026. Check that it is still open and apply there. [Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000139540710-manager-commercial-operational-strategy) [OpenNash Jobs](https://jobs.opennash.com/) / [Delivery Hero](https://jobs.opennash.com/companies/delivery-hero/) / Manager, Commercial & Operational Strategy ## Job description Join our regional leadership team to drive data-led commercial execution, operational rigor, and platform scaling across our marketplace ecosystems. We are hiring strategic, analytical, and execution-focused Managers to bridge central strategy and country teams. Depending on your background, you will lead high-impact initiatives across one of two core streams: Stream A (Commercial Excellence): Focuses on sales force capacity, partner portfolio segmentation, target setting, and sales incentive governance. ### Stream B (Vendor Self-Service Strategy) Focuses on multi-market product GTM rollouts, vendor portal adoption, and funnel optimization across 16 markets ( foodora, Yemeksepeti, foodpanda). ### Key Responsibilities Strategic Execution & GTM Commercial Coverage & Rollouts: Build regional frameworks for partner segmentation, portfolio balancing, and feature rollouts to optimize commercial bandwidth and accelerate tool adoption. ### Behavioral Shift & Adoption Design strategies and pilots to shift operations from manual/agent-assisted processes to scalable, digital self-service solutions. ### Performance Management & Governance Target Setting Manage recurring target-setting cycles, translating financial priorities into team and individual KPIs across local markets. ### Incentives & Controls Design, simulate, and govern sales incentive programs (SIP) and self-booking targets to ensure fairness, profitability, and strategic alignment. ### Operational Excellence & Analytics Data Diagnostics Isolate performance bottlenecks, conduct funnel drop-off analyses, and build analytical frameworks to convert data into clear commercial decisions. ### Process Standardization Eliminate operational variance by building repeatable playbooks, standardizing cross-market workflows, and leveraging AI/automation to scale operations. ### Cross-Functional Alignment Act as the strategic bridge between Product, Central Strategy, Finance, and Local Commercial teams to resolve execution blockers and align roadmaps. ### Project management Act as owner of key deliverables and engagements with stakeholders to ensure continued progress and delivery ## Qualifications ### Experience 4–5+ years in commercial strategy, revenue/sales operations, strategic ops, product management, FP&A, or business analytics within tech, marketplace, or e-commerce environments. ### Matrix Leadership Proven track record of influencing cross-functional teams and aligning regional and country leadership without direct authority. ### Analytical Rigor Exceptional problem-solving skills with complex datasets, scenario modeling, and performance benchmarking (Advanced Excel/Google Sheets required; SQL, BI tools, or Salesforce preferred). ### Execution Discipline End-to-end program management experience—from initiative design and pilot testing to multi-market rollout and post-launch optimization. ### Education Bachelor’s degree in Business, Economics, Finance, Engineering, Statistics, or a related quantitative field (or equivalent practical experience). ## At a glance - Posted by the employer: Jul 24, 2026 - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 19, 2026 - Listed for: 87 days - Location: Kuala Lumpur, Malaysia - Employment type: Full-time[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000139540710-manager-commercial-operational-strategy) ## More jobs at Delivery Hero ### [Lead, Telesales Performance](https://jobs.opennash.com/companies/delivery-hero/jobs/aacfd14b4de1655b0bb3/) Kuala Lumpur, Malaysia ### [Manager, Commercial Operations](https://jobs.opennash.com/companies/delivery-hero/jobs/fcfe6750fa9b9a11dea1/) Kuala Lumpur, Malaysia ### [Manager, Digital Sales Marketing](https://jobs.opennash.com/companies/delivery-hero/jobs/72f18b82f69cd01708ba/) Kuala Lumpur, Malaysia ### [Manager, Process & Automation](https://jobs.opennash.com/companies/delivery-hero/jobs/6cd8a3272d5430bf2e72/) Kuala Lumpur, Malaysia ### [Manager, Product Enablement](https://jobs.opennash.com/companies/delivery-hero/jobs/3ac3dd6a1ddd6c48e61a/) Kuala Lumpur, Malaysia ## Similar jobs at other companies ### [Staff Test Engineering & Test Strategy Engineer - Contract Manufacturing & Operational Excellence - Corporate](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/bbf9946461c99bd87b75/) Thermo Fisher Scientific · Budapest, Hungary ### [Strategy & Consulting – Global Network – CGRT - Growth & Commercial Strategy | Consumer Goods & Services –Manager](https://jobs.opennash.com/companies/accenture/jobs/4de2be65b7e14c504b96/) Accenture ### [Senior Data Scientist - Commercial Product Strategy](https://jobs.opennash.com/companies/cvs-health/jobs/cae594e7ad05eb9cfc75/) CVS Health ### [Commercial & Investment Banking - Strategy Analyst/ Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/91921ca59143da4caf54/) JPMorganChase · LONDON, United Kingdom ### [Deal Structuring & Pricing - Strategy & Commercial Finance Associate Manager](https://jobs.opennash.com/companies/accenture/jobs/2bb5817c753e891e78a8/) Accenture OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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