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Delivery Hero · Florence, Tuscany, Italy

# Key Account Manager Italy - Firenze

Florence, Tuscany, Italy Full-time Manager or lead Sales 

Listed on Delivery Hero’s official careers site. Posted September 12, 2026. Check that it is still open and apply there.
[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000149158258-key-account-manager-italy-firenze)

[OpenNash Jobs](https://jobs.opennash.com/) / [Delivery Hero](https://jobs.opennash.com/companies/delivery-hero/) / Key Account Manager Italy - Firenze

## Job description

### YOUR MISSION

You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success. You’ll use data-driven insights, industry knowledge, and cross-functional collaboration with other teams to optimize partnerships and maximize business impact.

### THE RIDE

Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication. Understand Partners' business goals and challenges to provide strategic guidance and support. Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo. Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization.

Take ownership of partner revenue performance, driving measurable growth. Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service. Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales

## Qualifications

### WHAT YOU WILL BRING

TO THE RIDE: 2+ years of experience in high-performance account management or business consultancy. Preferably in FMCG, food-hospitality, or on-demand delivery industry. Bachelor in Business Administration, Marketing, Industrial Engineering or is a plus. You’re motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage Problem solver, data-driven with an analytical approach based on details.

You are a highly organized, proactive individual with strong time management and prioritization skills, eager to engage in both strategic planning and hands-on execution to drive results. Good knowledge of internal tools such as Google suite. Salesforce is a plus. Native level of Italian is required as proficiency in English.

### WHAT THE RIDE WILL BRING TO YOU

🌟 30% monthly performance bonus. 💪 Top-notch private health insurance to keep you at your peak. 🍔 Monthly Glovo credit to satisfy your cravings! 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! 👪 Enhanced parental leave, and office-based nursery. 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

## At a glance
- Posted by the employer: Sep 12, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 37 days
- Location: Florence, Tuscany, Italy
- Employment type: Full-time[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000149158258-key-account-manager-italy-firenze)

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