[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Delivery Hero · Riyadh, Saudi Arabia # Rider onboarding, training and incubation Riyadh, Saudi Arabia Full-time Education & Training Listed on Delivery Hero’s official careers site. Posted November 3, 2026. Check that it is still open and apply there. [Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000159370249-rider-onboarding-training-and-incubation) [OpenNash Jobs](https://jobs.opennash.com/) / [Delivery Hero](https://jobs.opennash.com/companies/delivery-hero/) / Rider onboarding, training and incubation ## Job description Key Accountability Areas Rider Onboarding Acquire new riders to serve business needs. Monitor 3PL KPIs and performance. Support 3PL companies with their issues and obstacles. Prepare and implement a full logistical plan for new expansions of the company's services. Liaise regularly with business management in order to understand ongoing business activities and developments and the implications this will have for coordinated logistics provision. Prepare and analyze performance reports in order to ensure that the management has the relevant information needed to support strategic decision-making. Resolve critical logistics problems that are related to the distribution of supply vs demand. Manage onboarding queue for shops with internal stakeholders and ensure processes are aligned and followed. Develop, maintain, and modernize localized training curricula for riders and 3PL operators covering operational efficiency, app usage, customer etiquette, and safety. Champion the deployment of training materials via HungerStation Learning Management System (LMS) for remote, on-demand education. Establish and scale partnerships with external institutions. Measure training efficacy through satisfaction scores and performance data. Follow daily operations relating to the job to ensure work continuity. Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards. Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner. Governance and Resilience Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes, practices, work processes, cost-effectiveness, and productivity enhancement. Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions. ## Qualifications Knowledge and Experience 2 - 4 years in logistics or e-commerce operations or relevant experience. Negotiation skills. Project Management. Creativity and critical thinking. Problem-solving and decision making. Analysis and reporting skills. Education and Certifications Bachelor’s Degree in a relevant field is required. ## At a glance - Posted by the employer: Nov 3, 2026 - First seen by OpenNash: Nov 9, 2026 - Last checked: Nov 9, 2026 - Listed for: 6 days - Location: Riyadh, Saudi Arabia - Employment type: Full-time[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000159370249-rider-onboarding-training-and-incubation) ## Hiring at Delivery Hero - Open jobs: 816 - New in the last 7 days: After two weekly collections - Tracked since: Oct 12, 2026 [All Delivery Hero jobs](https://jobs.opennash.com/companies/delivery-hero/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Delivery Hero ### [3PL Territory Senior Account Manager](https://jobs.opennash.com/companies/delivery-hero/jobs/07f79e1c19239b0babf0/) Riyadh, Saudi Arabia ### [Customer Care Team Leader](https://jobs.opennash.com/companies/delivery-hero/jobs/c04bd8ddb515850db0a0/) Riyadh, Saudi Arabia ### [Customer Experience Senior Manager](https://jobs.opennash.com/companies/delivery-hero/jobs/dd16e92c6f710c0520d3/) Riyadh, Saudi Arabia ### [Data Analyst II (Saudi National)](https://jobs.opennash.com/companies/delivery-hero/jobs/71889098d7a326ad3f2a/) Riyadh, Saudi Arabia ### [HSM Performance Senior Manager](https://jobs.opennash.com/companies/delivery-hero/jobs/a4ffce561a16ec8dbe2a/) Riyadh, Saudi Arabia ## Similar jobs at other companies ### [Rider](https://jobs.opennash.com/companies/deutsche-post/jobs/79a42cafd28c995efa92/) Deutsche Post · Selangor, Malaysia ### [Strategic Partner Onboarding and Incubation Specialist, GRCN, Sellside Monetization (Mandarin, English)](https://jobs.opennash.com/companies/alphabet/jobs/95cf4e0f7fa6dada4a53/) Alphabet · Beijing, China +1 more ### [Manager, Incubation, Validation & Delivery (IVD)](https://jobs.opennash.com/companies/siemens/jobs/b52a372847a3b9fa850f/) Siemens ### [Employee Training Specialist Global Onboarding](https://jobs.opennash.com/companies/cummins/jobs/15f1c91b66f47c3e3e1c/) Cummins ### [Senior Engineering Manager, Rider Loyalty, Partnerships, and Rider Pay](https://jobs.opennash.com/companies/lyft/jobs/40479863a2edfc7e1f20/) Lyft · Toronto OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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