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Delivery Hero · Buenos Aires, Argentina

# Customer Care Retention Sr Analyst

Buenos Aires, Argentina Full-time Senior individual contributor IT & Infrastructure 

Listed on Delivery Hero’s official careers site. Posted October 27, 2026. Check that it is still open and apply there.
[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000158051580-customer-care-retention-sr-analyst)

[OpenNash Jobs](https://jobs.opennash.com/) / [Delivery Hero](https://jobs.opennash.com/companies/delivery-hero/) / Customer Care Retention Sr Analyst

## Job description

Implementación de la estrategia de Compensaciones a personas usuarias en los distintos mercados, velando por la la correcta configuración y ejecución de las políticas identificando fricciones técnicas u operativas de manera proactiva.

### Ejecución y análisis de datos

Extracción, procesamiento y análisis de grandes volúmenes de datos para entender el uso de compensaciones y su impacto en la retención de las personas usuarias. Colaboración en la configuración, seguimiento y medición de resultados de los AB Tests diseñados por el equipo, asegurando la calidad de la data recolectada. Actuar como primera línea de análisis ante desvíos o anomalías en el presupuesto de compensaciones, trabajando con velocidad para escalar o proponer soluciones accionables.

Mantenimiento y optimización de herramientas para dar visibilidad de las métricas clave a los stakeholders.

## Qualifications

Profesionales o estudiantes avanzados de carreras como Economía, Ingeniería Industrial, Ciencias de Datos, Estadística, Marketing o afines. 1 a 2 años de experiencia laboral en roles analíticos, operaciones o gestión de datos. Dominio intermedio/avanzado de SQL y manejo de Excel/Google Sheets avanzado (must have). Experiencia con herramientas de visualización de datos (Tableau es un gran plus).

### Nivel de inglés intermedio/avanzado

lectura y escritura técnica, conversación (must-have).

## At a glance
- Posted by the employer: Oct 27, 2026
- First seen by OpenNash: Nov 2, 2026
- Last checked: Nov 9, 2026
- Listed for: 13 days
- Location: Buenos Aires, Argentina
- Employment type: Full-time[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000158051580-customer-care-retention-sr-analyst)

## Hiring at Delivery Hero
- Open jobs: 816
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 12, 2026

[All Delivery Hero jobs](https://jobs.opennash.com/companies/delivery-hero/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Delivery Hero

### [Account Executive Sr](https://jobs.opennash.com/companies/delivery-hero/jobs/b37c40fc7ca163f06725/)

Buenos Aires, Argentina

### [Accounting Sr Analyst](https://jobs.opennash.com/companies/delivery-hero/jobs/246ad0f13bb306395d33/)

Buenos Aires, Argentina

### [Advertising Sr Manager](https://jobs.opennash.com/companies/delivery-hero/jobs/909324f36e75f0a4c995/)

Buenos Aires, Argentina

### [Architectural Specialist](https://jobs.opennash.com/companies/delivery-hero/jobs/82bcfdf93c361ae19786/)

Buenos Aires, Argentina

### [Assortment & Promotions Specialist](https://jobs.opennash.com/companies/delivery-hero/jobs/128eaa9b518cfaa63763/)

Buenos Aires, Argentina

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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