[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Delivery Hero · Budapest, Hungary # Virtual Account Management Team Lead Budapest, Hungary Full-time Manager or lead Executive & Management Listed on Delivery Hero’s official careers site. Posted October 19, 2026. Check that it is still open and apply there. [Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000156273759-virtual-account-management-team-lead) [OpenNash Jobs](https://jobs.opennash.com/) / [Delivery Hero](https://jobs.opennash.com/companies/delivery-hero/) / Virtual Account Management Team Lead ## Job description Are you an operational mastermind who thrives on efficiency? We are looking for a Team Leader for our Virtual Account Management (VAM) department (about 5 people - might increase in the future). This isn't just about managing a team; it’s about maintaining the "engine" that powers our partners’ success. You will lead a high-performing squad, using data to bridge performance gaps and ensuring our operational standards aren't just met—but exceeded. ### What’s on the menu Your Mission Operational Excellence: Lead the day-to-day rhythm of the VAM team. You’ll ensure our partner accounts receive world-class service by optimizing workflows and removing friction. ### Data-Driven Leadership Dive into performance dashboards to spot trends. You’ll identify where we can win and implement swift, corrective actions to keep the team on track. ### Drive the "How" Serve as the operational North Star. You’ll ensure the team masters Salesforce and internal tools, maintaining the data integrity that allows us to scale. ### Performance Coaching It’s not just about targets; it’s about people. You’ll track productivity metrics (call volumes, task completion) and provide the daily direction needed to help your team hit their personal bests. ### Strategic Reporting Keep your finger on the pulse. You will translate team activities into clear progress updates for senior management, highlighting both wins and opportunities. ## Qualifications ### What you bring to the table Experience: 3+ years in Operations, Team Coordination, or Customer Success. You’ve led teams in high-volume, fast-paced environments before. ### Process Mindset You don't just follow a process; you own it. You thrive in structured environments and enjoy bringing order to complexity. ### Tech-Savviness You speak "Salesforce" and Google Workspace fluently. You understand that clean data is the foundation of a great strategy. ### Analytical Eye You’re comfortable navigating dashboards and can quickly pivot a team’s focus based on what the numbers are telling you. ### Language Skills You are a master communicator in both Hungarian and English. ### Grit & Reliability You are the calm in the storm, capable of managing multiple moving parts without losing sight of the goal. ### Who you are The Optimizer: You love finding a better, faster, or more organized way to get things done. ### The Pragmatist You look at a report and immediately translate "numbers" into "action items." ### The People Champion You take pride in troubleshooting hurdles for your team, clearing the path so they can succeed. ## At a glance - Posted by the employer: Oct 19, 2026 - First seen by OpenNash: Oct 26, 2026 - Last checked: Nov 9, 2026 - Listed for: 21 days - Location: Budapest, Hungary - Employment type: Full-time[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000156273759-virtual-account-management-team-lead) ## Hiring at Delivery Hero - Open jobs: 816 - New in the last 7 days: After two weekly collections - Tracked since: Oct 12, 2026 [All Delivery Hero jobs](https://jobs.opennash.com/companies/delivery-hero/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Delivery Hero ### [Senior Workforce Management Analyst](https://jobs.opennash.com/companies/delivery-hero/jobs/f0a54b942dde54e620ec/) Budapest, Hungary ### [Account Executive](https://jobs.opennash.com/companies/delivery-hero/jobs/59d3e723f77329ac5c61/) Budapest, Hungary ### [Bolti Munkatárs](https://jobs.opennash.com/companies/delivery-hero/jobs/36b336d4c73226c4fc64/) Budapest, Hungary ### [Futár Toborzó gyakornok](https://jobs.opennash.com/companies/delivery-hero/jobs/80d003b0de398e482779/) Budapest, Hungary ### [Quality Assurance Analyst](https://jobs.opennash.com/companies/delivery-hero/jobs/5f4235a33272afd61ef2/) Budapest, Hungary ## Similar jobs at other companies ### [Corporate Salary:Team Lead-Key Account Management](https://jobs.opennash.com/companies/axis-bank/jobs/36ae815fed22231998a9/) Axis Bank · Noida ### [Internship Virtual Technical assist Team](https://jobs.opennash.com/companies/ecolab/jobs/6c2cff9c53ecf5a7e1cc/) Ecolab · Oegstgeest, South Holland, Netherlands ### [Virtual Sales Account Executive (Arabic Speaker - MEA), Global Virtual Sales - Splunk](https://jobs.opennash.com/companies/cisco-systems/jobs/c70eb738b14b859b8914/) Cisco Systems · Dubai, United Arab Emirates ### [Centralized Procurement Team:Vendor management Team](https://jobs.opennash.com/companies/axis-bank/jobs/15a5ec8b73b28a358a74/) Axis Bank · Mumbai ### [Mgr, Account Mgt • Health Plan Account Management](https://jobs.opennash.com/companies/cvs-health/jobs/7af4789fdc2fe2e639ae/) CVS Health · Work from home, AZ OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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