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Delivery Hero · Barcelona, Spain

# MX Finance & Ops Lead - HQ

Barcelona, Spain Full-time Manager or lead Finance & Accounting 

Listed on Delivery Hero’s official careers site. Posted October 1, 2026. Check that it is still open and apply there.
[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000152890386-mx-finance-ops-lead-hq)

[OpenNash Jobs](https://jobs.opennash.com/) / [Delivery Hero](https://jobs.opennash.com/companies/delivery-hero/) / MX Finance & Ops Lead - HQ

## Job description

### Job Ref ID

JR0085309 YOUR MISSION As the Finance & Ops Lead for Marketplace Experience you will own the financial narrative, cost performance, and governance of the Customer Refunds & Compensations (R&C) team globally. You will be responsible for identifying, quantifying, and reducing compensation-driven value loss, improving structural cost efficiency, and leading high-impact global cost-saving projects. This role focuses on measurable business impact, connecting operational friction to financial outcomes, and driving cross-functional alignment to ensure strict financial control over a budget of high double-digit millions a year.

THE JOURNEY Own and drive global R&C financial KPIs: Track cost performance against Business Plans (BP) and Best Estimates (BE), identifying structural drivers of value loss and quantifying their financial impact.

### Lead financial planning

Drive the creation of the R&C BP, reforecasts, and monthly BE revisions, prioritizing high-ROI interventions and investment reallocating focus toward the biggest cost levers.

### Challenge cross-functional teams

Identify inefficiencies, challenge regional teams on cost deviations, and ensure clear action plans with measurable outcomes to materialize opportunities.

### Drive performance governance

Lead the R&C Monthly Finance Review, ensuring consistent reporting, performance storytelling, and accountability for Glovo’s senior management.

### Execute global cost optimization

Lead cross-functional projects (such as refining partner chargeback policies) and escalate systemic issues to advocate for structural fixes over short-term patches.

### Build scalable frameworks

Develop and maintain UX-friendly financial performance tools and dashboards to guide decision-making across all markets.

## Qualifications

### WHAT YOU WILL BRING

TO THE RIDE Bachelor’s degree in Business Administration, Finance, or Accounting required. 5+ years of experience in Finance, FP&A, Controlling, Strategy, or Operations roles. Strong ability to connect operational metrics to financial impact and build robust Business Plans and Best Estimates. Experience influencing cross-functional stakeholders (Finance, Regional Ops, Commercial) without direct authority to drive global cost-saving projects.

Structured problem-solving, strong analytical capabilities, and a data-driven approach. Excellent communication, stakeholder management, and performance storytelling skills. High ownership mindset, hands-on, and a strong bias for measurable impact. G Suite expertise (Sheets, Presentations) or Office Suite expertise (Excel). The ability to build UX-friendly dashboards is highly valued.

## At a glance
- Posted by the employer: Oct 1, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 12, 2026
- Listed for: 11 days
- Location: Barcelona, Spain
- Employment type: Full-time[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000152890386-mx-finance-ops-lead-hq)

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### [Finance Analyst On Demand](https://jobs.opennash.com/companies/delivery-hero/jobs/abb9e0ee42ef01c44d30/)

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### [Finance Insights Manager](https://jobs.opennash.com/companies/delivery-hero/jobs/39b1a169ad59bbf83ace/)

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### [Finance Manager (Accounting & Consolidation) - HQ](https://jobs.opennash.com/companies/delivery-hero/jobs/f80aa1a4598f691bc640/)

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### [Global International Tax Lead - HQ](https://jobs.opennash.com/companies/delivery-hero/jobs/37774b586d6ab37343ba/)

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