[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Delivery Hero jobs](https://jobs.opennash.com/companies/delivery-hero/) · [Search jobs](/search/)

Delivery Hero · Manama, Bahrain

# Assistant Manager Workforce Operations

Manama, Bahrain Full-time Manager or lead Administrative 

Listed on Delivery Hero’s official careers site. Posted February 18, 2026. Check that it is still open and apply there.
[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000109907036-assistant-manager-workforce-operations)

[OpenNash Jobs](https://jobs.opennash.com/) / [Delivery Hero](https://jobs.opennash.com/companies/delivery-hero/) / Assistant Manager Workforce Operations

## Job description

- Own the end-to-end workforce management function for on-ground fulfillment teams
- Source, onboard, and manage relationships with local third-party manpower providers, including SLA definition, performance tracking, and penalty enforcement
- Partner with commercial teams to support new partner pitches and conduct regular performance reviews for existing partners
- Enable on-ground supervisors with the right system access, tools, and performance dashboards to effectively manage daily operations
- Manage the picker ecosystem, including system access, logins, and permissions across multiple platforms and portals
- Own workforce budgeting and monthly shopper cost tracking in alignment with the local P&L - Ensure accurate demand forecasting and optimize shift planning and scheduling to meet service levels efficiently
- Implement, monitor, and enforce SOPs across onboarding, training, performance management, and offboarding processes
- Drive picker performance management across key metrics such as fill rate, efficiency, attendance, and order quality
- Track and enforce picker attendance and uniform compliance (where applicable)
- Investigate, manage, and resolve on-ground workforce issues and disputes raised by partners
- Identify and implement process improvements and automation opportunities to reduce manual effort and optimize operating costs

## Qualifications

- Experience in Workforce management (in store or regional scope) - 2-3 years experience in ecommerce, grocery or retail operations
- Experience in building internal & external partner relationships- Clear communicator with functional teams (commercial, operations, data, logistics)
- Personable and empathic approach to ways of working
- Present complex data in a simple and compelling way to stakeholders; painting a picture of problem, scale/root cause of problem (data) and resolution "- Strong collaborator with the ability to build strong relationships with external partners
- Able to negotiate terms & navigate SLA that suit the overall business
- Confident in influencing external partners & ensuring that business is sustained with adequate manpower

## At a glance
- Posted by the employer: Feb 18, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 243 days
- Location: Manama, Bahrain
- Employment type: Full-time[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000109907036-assistant-manager-workforce-operations)

## More jobs at Delivery Hero

### [Assistant Category Manager](https://jobs.opennash.com/companies/delivery-hero/jobs/0ebcf8ac5d77c6d68380/)

Manama, Bahrain

### [Sr. Government Relations Officer](https://jobs.opennash.com/companies/delivery-hero/jobs/d9f31e74bf81d3a834d8/)

Manama, Bahrain

### [Admin tMart](https://jobs.opennash.com/companies/delivery-hero/jobs/ec3f3dca584eeb6f0746/)

Manama, Bahrain

### [Associate Commercial](https://jobs.opennash.com/companies/delivery-hero/jobs/1c5dad07b321d1ab533a/)

Manama, Bahrain

### [Category Manager](https://jobs.opennash.com/companies/delivery-hero/jobs/5443ec4390e9bc2b6904/)

Manama, Bahrain

## Similar jobs at other companies

### [Workforce Planning Analyst](https://jobs.opennash.com/companies/unitedhealth-group/jobs/e6006f1633728466280d/)

UnitedHealth Group · Gurgaon, Haryana

### [AI Workforce Reinvention Architect](https://jobs.opennash.com/companies/microsoft/jobs/01b9cb6d9455f0d326e0/)

Microsoft · Singapore

### [AI Workforce Reinvention Architect](https://jobs.opennash.com/companies/microsoft/jobs/dd9223274e4a5f978844/)

Microsoft · United Kingdom, Berkshire, Reading

### [Software Engineer - Workforce Insights](https://jobs.opennash.com/companies/cvs-health/jobs/35985f3ec42bdfa100b5/)

CVS Health 

### [sr analyst workforce management](https://jobs.opennash.com/companies/richemont/jobs/fae41e4d50d0b1dd1643/)

Richemont 

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)